Client Industry: Higher education

Title: Technical Trainer

Duration: 3-4 month contract-to-hire

On-site schedule:

Summer Months - in office 2x per week

August - On-site full time (busy season)

September - Hybrid - 3 days per week in office

Location: Pittsburgh, PA (15237)

Must haves:

• Bachelor’s or Associates degree
• At least 1 year of IT Related experience
• i.e. - application support, online learning technologies, learning management systems, instructional materials creation, technical writing and writing for the web

Plusses:

• Working in higher ed
• Experience with instructional video creation, SnagIt, Camtasia, Articulate, Flip Books, Windows 10, moving to windows 11, Mac and Windows, or Mac OSx

Day-to-Day -

Insight Global is seeking a Technical Trainer to join a higher education client in Pittsburgh. This trainer provides training and application support college wide, including creation of training materials, synchronous courses, and facilitating training in a variety of learning environments. Provides excellent customer service and technical resources to support faculty, staff, and students on all college-wide technology.

Other responsibilities include –

• Provide training and technical support for software applications and technologies that support major College business units, learning, and classroom technologies; provides training and support for the team.
• Review, update, track and create knowledge articles in the college’s knowledge base tool; provide monthly reports and evaluation for changes.
• Effective written communications for publicizing and promoting training offerings and support to the college; promotes new and updated technical services and applications through communications
• Design, develop, implement, and promote training on the use of all applications and technologies to include the College’s business enterprise system and third party applications.
• Conduct training in a variety of environments: instructor led trainings, asynchronous learning courses, webinar, and group trainings.

Compensation: $18.00-20.00/HR