Onsite for the first 90 days then remote!

This trainer will be responsible for training all Access Center employees (Referral Coordinators, Schedulers, etc.) with job responsibilities and EMR/system access. They will be a part of a training team, but will have their own class to train over the course of 3 weeks – and must keeping them engaged in virtual learning. Preferred to have experience virtual training with epic.

Must Haves:

·2 years in Call Center setting

·2 years in training

·1 year in EMR (Epic preferred)

·Associates Degree

·Energetic demeanor

Plusses

·Epic experience

·Call Center Trainer experience

·Virtual training experience

Overview

·This trainer will be responsible for leading a class every 3 weeks – in training surrounding the use of Epic

·This trainer will be responsible for training referral coordinators and scheduling teams in their day to day responsibilities

·Will be conducting virtual trainings – Microsoft Teams

·Must keep class engaged and interested in learning, regardless of being virtual