About Evermore
Evermore Orlando Resort is an innovative 1,100-acre resort adjacent to Walt Disney World® featuring centrally owned upscale and upsized vacation rental homes, flats & villas, a luxury Conrad hotel, 36 holes of world-class Jack Nicklaus golf, and a massive 20-acre tropical beach complex around Evermore Bay, our 8-acre crystalline water amenity by Crystal Lagoons®. The surrounding beach areas feature zero-entry swim areas, bars, cabanas, private firepits, a lively food hall & gourmet market, a casual dining restaurant, and an event Boathouse that will provide a picture-perfect backdrop for weddings, banquets, and corporate meetings. Evermore is building a team that will bring these experiences to life and is seeking individuals who want the challenge of building this exciting resort experience.
Key Responsibilities:

• Onboarding new hires to all benefits portals. Maintain address changes, life changing events, pay increases and terminations.
• Tracks and communicates with Team Members regarding eligibility benefits and enrollment information for benefits
• Upload all information in UKG PRO(HRIS), ensure payroll deductions are accurate, run monthly reporting.
• Communicates with payroll regarding Team Members medical arrears balances.
• Conduct new hire benefit orientation weekly and monthly benefit information sessions.
• Process & track Team Members terminations and changes in UKG Pro and other platforms.
• Performs audits and reconciles on a biweekly basis; benefits in UKG, Unum and HRConnect.
• Manage yearly Open Enrollment sessions, organizing sessions, ensuring massive communication and participation are meet within deadlines.
• Act as main point of contact for all benefits inquiries, including internal policies and programs.
• Ensure compliance with related laws, rules, and regulations, such as HIPAA, billing compliance, and safety policies.
• Create emails, flyers, and other ways of communication for benefits information distribution to Team Members.
• Runs reports and tracks biannually status eligibility for Team Members benefits.
• Audit monthly invoices, tracks discrepancy and process invoice with accounts payable for payment
• Track and update 401K contribution and loan payments amounts in UKG.
• Maintains Team Member documentation into appropriate files (benefits folder, WC binder, invoices, etc.)
• Processes worker's compensation injuries in the platform system (IRM) and ensures reporting occurs on a timely manner.
• Reviews and communicates return-to-work releases with management.
• Completes electronic wage statements for time lost cases.
• Maintains OSHA 300 log.
• Participates in the monthly safety committee meetings.

HIPPA, FMLA and Leaves of absence (STD <>

• Administers FMLA and Team Member leave following policies & regulations.
• Processes documentation, completes paperwork, monitors leave and return dates.
• Track and communicate with Team Members regarding their leave eligibility, time of leave and return to work. (STD & LTD)
• Reviews and communicates return-to-work releases with management.
• Track arrears benefits payments and communicates with payroll during leave of absence.
• Understands law requirements for HIPPA, leaves of absence and accommodations of the American Disability Act.

All other duties

• Assists Team Members with UKG questions, password resets etc.
• Represent the HR team in a professional manner.
• In collaboration with HR Team, plan, coordinate and facilitate Team Member relations events including but not limited to: Team Member of the Month, Leader of the Quarter, End of Season Parties, Annual All Team Member Meetings, Team Member Appreciation Lunches, Summer Picnics, and Holiday Parties.
• Practice excellent telephone etiquette (smile in the voice, be alert, courteous, and helpful to our internal guests).
• Maintain the highest level of confidentiality on Team Member/HR issues & guest relations.
• The ability to work various shifts or days of the week according to business needs, including weekends and holidays.
• Support other departments whenever possible through direct and indirect support.
• Performs customer service functions by answering Team Member requests and questions.
• Makes photocopies; emails, scans, and emails documents; and performs other clerical functions.
• Files assigned documents into appropriate Team Member files (Worker's compensation, leaves of absence, benefits related.)
• Provides administrative support when required.
• Performs other related duties as assigned.

Education, Skills, and Experience:

• College degree or equivalent work experience preferred in Human Resources benefit administration required.
• Looking for a Bilingual Specialist with excellent verbal and written communication skills in English and Spanish.
• Knowledge and experience with UKG system (UltiPro & Kronos) human resources information system.
• Excellent interpersonal, customer service skills, organizational skills and attention to detail.
• Working understanding of human resource principles, practices, and procedures.
• Excellent time management skills with a proven ability to meet deadlines and problem-solving skills.
• Proficient in Google Business, Microsoft Office Suite, or similar software.
• Self-starter that can work independently with minimal supervision.

Physical Requirements:

• Able to safely lift, pull and push up to 15 pounds.
• Able to stand, walk, stoop, kneel, bend, and reach periodically.
• Able to sit and use the computer for hours at a time.
• Subject to environmental conditions, work activities can occur inside and outside.
• Visually look at a computer for extended periods.
• Repetitive hand motions, such as typing.

We are an innovative workplace; seeking great people like you!! Our Work Culture
Our team is impassioned to master group gatherings in Orlando and aims to inspire guest confidence in the vacation rental experience and goes the extra mile to make the process of planning big trips "easy on purpose". We're building a brand-new hospitality asset class in Orlando and seek those that feel at home in a dynamic, fast-paced environment with a curiosity to seek and deliver outstanding service with a good sense of humor to enjoy the process. We seek quality Team Members who will demonstrate what it means to be a good neighbor to our guests. We offer an inclusive, team-oriented work environment and are working to build the most professional hospitality team in the industry.
We offer our Team Members competitive pay, along with a range of benefits including FREE Life Insurance, FREE Short-Term Disability, FREE Long-Term Disability, and a Wellness program. Additionally, we provide affordable health benefits, including Medical, Dental, and Vision coverage for your dependents. Furthermore, we offer a 401K with employer match, a robust paid time off policy, parental and grandparent leave, as well as family and pet bereavement leave. We also have unique policies in support of our team and significant relationships in their lives. Are you ready to join us? We can't wait to meet you!
EOE/M/F/D/V
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