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Insight Global is looking to hire a Technical Specialist for their client in private equity. The Technology Specialist will be responsible for overseeing and managing our firm's technology infrastructure, ensuring the seamless operation of our network systems. Reporting directly to the CFO, this pivotal role plays a critical part in optimizing our technology solutions to support our business objectives. In addition to providing exemplary customer service to our internal stakeholders, this role will also entail the strategic management of our primary technology outsourcing vendor, ensuring effective collaboration and the delivery of high quality services.
Responsibilities:
- Oversee the management and maintenance of our firm's technology infrastructure, including hardware, software, and network systems.
- With our external service provider, manage IT service delivery to ensure efficient and effective operations.
- Lead the firm's cybersecurity program in collaboration with a Third party vendor.
- Proactively identify and address IT issues, troubleshooting technical problems, and providing timely resolutions while delivering exceptional customer service.
- Identify IT security risks and develop mitigation plans.
Assist in developing and enforcement of security procedures.
- Manage relationships with external vendors and service providers to ensure quality service delivery and cost effective solutions.
- Ensure compliance with IT policies, procedures, and regulatory requirements while maintaining a focus on delivering superior customer service.
- Support the procurement process, including equipment and software purchases, from start to finish, including vendor assessments and contracts.
Must Haves:
- Bachelor's degree in IT, computer science, or related.
- 4 years of experience in IT service delivery.
- Experience supporting/managing an MSP.
- Strong technical skills to troubleshoot and manage network systems, hardware, and software.
- Excellent customer service and ability to implement solutions.
Plusses:
- ITIL, CompTIA, or Cisco certification.
- Experience in the financial services industry.
- Experience supporting an MSP.
Full Time
$84k-106k (estimate)
07/03/2024
07/16/2024
insightglobal.com
BALTIMORE, MD
500 - 1,000
2001
TYLER HODGINS
$500M - $1B
Business Services
We arent just a staffing company. Were a company that cares for others. It might sound lofty, but it's the idea that gets us up everyday, determined to make it true. Insight Global is a company that people can anchor to in moments of triumph, struggle, and every time in between. Whoever you are and wherever you come from, you matter to us and we have your back. Together, anything is possible.