An Insight Global client is seeking a Network Engineer to join their team in Washington, DC to apply working knowledge of systems design, implementation, operation and maintenance of critical network management infrastructure systems and tools over their full system lifecycle.

Qualifications:

• BA/BS or a combination of courses and related work experience and at least 3 years of related work experience.
• 5 years of network experience
• 2 years experience maintaining enterprise level networks
• Excellent customer service / interpersonal skills
• Strong troubleshooting / problem solving skills
• Able to be processed for a government clearance

Responsibilities:

• Support additions and changes to network hardware and operating systems, and attached devices.
• Investigate, analyze, recommend, configure, install, and test new network hardware and software.
• Monitor Network management Service Now queue and maintain updates. Work with team members to reduce ticket queues and provide implementation support.
• Provide direct support in the day-to-day operations on network hardware and operating systems, including the evaluation of system utilization, monitoring response time and primary support for detection and correction of operational problems using knowledge of hardware and software installation and maintenance in a PC/LAN_WAN environment.
• Maintain network infrastructure standards including network communication protocols such as TCP Transport Control Protocol/Internet Protocol (TCP/IP).
• Manage basic firewall changes per New Service Now process.
• Research, test, and implement VPN Appliance and Load Balancer configurations and update Load Balancer configuration and management.