105 Production Support Specialist Jobs in Charlotte, NC
Insight Global is Hiring a Production Support Specialist Near Charlotte, NC
Position: Application Production Support
JOB ID: HEADS UP- being released next week
Client: Bank of America
PR: $66.62-$70.24
Duration: 1 year (manager will flip them perm)
Location: Charlotte, NC, Richmond, VA OR Dallas, TX
Interview: 1 and done (Tuesday afternoon)
Must be comfortable with on call weekend rotation and flexibility with weekly schedule as issues arise.
Must Haves:
- 3-5 years experience overall within production support or development
- L2 support
- Experience working with large scale implementations
- Supporting .net and java applications
- Writing queries within oracle and SQL
- Troubleshooting database issues
- Batching experience
- Autosys- use for scheduling
- Working experience with a large team- on shore and offshore
Plusses:
- Loan IQ or Loan processing experience
- Banking experience
Day to Day:
The candidate will work as an application support analyst supporting multiple Credit applications. Responsibilities include:
• Proactively monitor and manage the production environment.
• Responsible for Incident management and conducting proper problem follow-up.
• Troubleshoot and resolve application problems including but not limited to job failures, feed management, monitoring etc
• Maintain/Create documentation of support policies and procedures
• A track record of working with data feeds and interfaces for large scale enterprise applications
• Understanding of the business processes supported by the system.
• Support application releases, implementations, upgrades, and/or changes into the environment.
• Ensuring continuity and quality by owning the resolution of issues across platforms. Tracking progress and escalating as appropriate unless resolution reached.
• Maintaining a knowledge base of known defects and issues, process, techniques etc
• Takes part in production support rotation, and responding and resolving production problems
• Weekend or after-hours work is required to support critical business initiatives such as application deployments (Pre Post activities), infrastructure changes, Industry-wide tests, or Disaster Recovery tests.
• Build strong partnership with Development, Infrastructure, and platform teams
Job Summary
Full Time
$103k-137k (estimate)
06/23/2024
07/12/2024
insightglobal.com
BALTIMORE, MD
500 - 1,000
2001
TYLER HODGINS
$500M - $1B
Business Services
Related Companies
About Insight Global
We arent just a staffing company. Were a company that cares for others. It might sound lofty, but it's the idea that gets us up everyday, determined to make it true. Insight Global is a company that people can anchor to in moments of triumph, struggle, and every time in between. Whoever you are and wherever you come from, you matter to us and we have your back. Together, anything is possible.
The following is the career advancement route for Production Support Specialist positions, which can be used as a reference in future career path planning. As a Production Support Specialist, it can be promoted into senior positions as a Production Control Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Production Support Specialist. You can explore the career advancement for a Production Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Production Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Production Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Production Support Specialist job description and responsibilities
Production support specialists perform a range of duties to aid and optimize the production process.
04/23/2022: Brownsville, TX
Design production support procedures, policies and documentation.
04/18/2022: Monroe, LA
Support and assist enterprise class customers with intermediate technical production.
04/16/2022: New London, CT
Develops and implements a human and physical support system to accomplish production goals.
03/28/2022: Des Moines, IA
Organize and track production of printed and digital galleys (preliminary copies of books for sales and marketing purposes).
05/01/2022: Colorado Springs, CO
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Production Support Specialist jobs
Evaluate production support process and provide feedback.
02/12/2022: Sarasota, FL
Updating and communication of customer support plans and requirements.
03/02/2022: Lansing, MI
Step 3: View the best colleges and universities for Production Support Specialist.
