Insight Global is seeking a Technical Trainer to join a higher education client in Pittsburgh. This trainer provides training and application support college wide, including creation of training materials, synchronous courses, and facilitating training in a variety of learning environments. Provides excellent customer service and technical resources to support faculty, staff, and students on all college-wide technology.
Other responsibilities include
* Provide training and technical support for software applications and technologies that support major College business units, learning, and classroom technologies; provides training and support for the team.
* Review, update, track and create knowledge articles in the college's knowledge base tool; provide monthly reports and evaluation for changes.
* Effective written communications for publicizing and promoting training offerings and support to the college; promotes new and updated technical services and applications through communications
* Design, develop, implement, and promote training on the use of all applications and technologies to include the College's business enterprise system and third party applications.
* Conduct training in a variety of environments: instructor led trainings, asynchronous learning courses, webinar, and group trainings.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience
* Bach Degree and 1 year of IT related experience OR Associates degree and 3 years of IT related experience
* Any technology background
Nice to Have Skills & Experience
* Working in higher ed
* Experience with instructional video creation, SnagIt, Camtasia, Articulate, Flip Books, Windows 10, moving to windows 11, Mac and Windows, or Mac OSx
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.