5 Tier 1 Customer Support Jobs in Portland, OR
Insight Global is Hiring a Tier 1 Customer Support Near Portland, OR
Tier 1 Customer Support
REMOTE*
Location: While it is remote, this candidate must be a drivable distance to Portland, OR in case of emergency
Duration: 12 month contract
We are looking for a Tier 1 Software Support Specialist to join our work from home Support Team. The Software Support department provides application and account support for all customer-facing applications. We are responsible for ensuring positive client experience through high-quality service and communication. We handle client support related to incoming requests, respond and resolve client issues through incident recognition, research, case resolution, escalation and follow up.
Desired Skillset:
- 3-5 YOE in a Tier 1 Support/Customer Service role
- Experience working on tickets through ServiceNow
- Handle high ticket/call volume – 450 a month
- Great customer service experience and personality
Job Summary
Contractor
Business Services
$44k-57k (estimate)
06/07/2024
07/05/2024
insightglobal.com
BALTIMORE, MD
500 - 1,000
2001
TYLER HODGINS
$500M - $1B
Business Services
Related Companies
About Insight Global
We arent just a staffing company. Were a company that cares for others. It might sound lofty, but it's the idea that gets us up everyday, determined to make it true. Insight Global is a company that people can anchor to in moments of triumph, struggle, and every time in between. Whoever you are and wherever you come from, you matter to us and we have your back. Together, anything is possible.
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