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Insight
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Client Success Representative
Insight Hanover, IL
$58k-78k (estimate)
Full Time | Business Services 1 Month Ago
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Insight is Hiring a Client Success Representative Near Hanover, IL

Requisition Number: 96783 Client Success Representative
Insight Enterprises is a Fortune 500 Solutions Integrator helping organizations accelerate transformation by unlocking the power of people and technology. With a 35-year foundation in hardware and software supply chain augmenting our deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions to achieve extraordinary results.
We're seeking a Client Success Representative to be the single point of contact for orders within our Fulfillment Centers. As a self-starter with strong organization and time management skills, you'll proactively acknowledge and complete daily inquiries and work requests. You'll work collaboratively across departments to support and fulfill requests, build, and maintain relationships, and provide feedback on processes, efficiency, and quality. Accurate documentation is essential, as is the ability to read and understand technical information. You must be able to support a balanced position between client needs and organizational needs and have proficiency in Microsoft Office with a strong Excel skillset.
Key Responsibilities
  • Proactively acknowledge and complete daily inquiries and work requests.
  • Works inter-departmentally to support and successfully fulfill requests.
  • Build and maintain relationships.
  • Provide feedback on processes, efficiency, and quality.
  • Responsible for accurate documentation.
  • Other duties as assigned.
What you’ll need to succeed
  • High school diploma and relevant work experience within the IT or Software industry; college degree preferred.
  • The ideal candidate is a self-starter who can work independently.
  • They must be an effective multitasker with strong organization and time management skills.
  • Good communication skills and the ability to work collaboratively across departments is essential.
  • The ability to identify and use resources to achieve deliverables is needed.
  • The ability to read and understand documents and technical information is critical.
  • Must be decisive and be able to support a balanced position between client needs and organizational needs.
  • Must be proficient in Microsoft Office and have a strong Excel skillset.
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by lawThe position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
Posting Notes: Hanover Park || Illinois (US-IL) || United States (US) || Distribution Center || None || US - Hanover Park, IL ||

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$58k-78k (estimate)

POST DATE

06/03/2024

EXPIRATION DATE

07/18/2024

WEBSITE

insight.com

HEADQUARTERS

CHARLOTTE, NC

SIZE

7,500 - 15,000

FOUNDED

1988

TYPE

Public

CEO

JEFF LONGO

REVENUE

$5B - $10B

INDUSTRY

Business Services

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About Insight

Insight is a provider of computer hardware, software, cloud solutions and IT services to business, government, education and healthcare sectors.

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If you are interested in becoming a Client Success Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Success Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Process milestones for the clients and employees to work toward.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Success Representative jobs

Promote the value of the product.

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Upsell services and products with the brand image.

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Listen carefully to stay one step ahead.

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Review customer complaints and concerns and seek to improve the customer experience.

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Step 3: View the best colleges and universities for Client Success Representative.

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