Business Systems Analyst (W2 & Philly ONLY)

Philadelphia & surrounding residents ONLY. No relocating candidates. Must work onsite every Tues, Wed & Thurs.

*** Absolutely no C2C, no Visa, no 3rd party candidates, W2 ONLY ***

Contract-to-Hire opportunity

Pay range= $40-$43/hour on W2

Send resume to asim dot ghosh at insourcenow dot com

Position Overview:

Looking for a Business Systems Analyst that is very confident and can communicate with an executive level audience. The best candidate will be outgoing, confident and have excellent communication skills as they will work with all audience levels. Adaptability and multitasking are critical for the success of this role. The ability to work well under general supervision and work well independently.

Position Description:

Resource will support our member facing applications, including member portal, mobile app, and vendor supported portals. Resource will have a basic understanding of key concepts and features of the subject matter and experience supporting web portals. Works well under general supervision and can work independently, as well as providing technical and analytical support. Resource will gain technical expertise and make recommendations for solutions which may impact the overall design or capabilities within the portal.

Key responsibilities to include:

• Production support: Assess and research inquiries from multiple business areas for resolution. Assign and coordinate with IT areas and/or vendor support. Manage relevant communication and updates with impacted stakeholders.
• Assist in testing of member facing applications, including documentation of testing practices.
• Assist in checkout of production releases as needed.
• System support: Assist in developing processes and performing system administration tasks as needed.
• Project support: Assist in determining requirements, impacts, developing documentation, procedures, and guides.
• Serve as an internal expert regarding use of the applications.
• Experience with Health Insurance, ServiceNow and Microsoft Azure.

Qualifications

A Bachelor’s Degree and 2-3 years of experience in:

• Strong knowledge of SDLC.
• Experience with ServiceNow.
• Ability to closely communicating and interacting with Executive Stakeholders.
• Creating Business and Functional Documents.
• Developing Waterfall requirements.
• Using MS Office Suites.
• Outstanding verbal and written communication skills with exceptional personality.