1 Salesforce Admin (Hybrid-Oak Brook, IL) Job in Brook, IL
Inspira Financial is Hiring a Salesforce Admin (Hybrid-Oak Brook, IL) Near Brook, IL
HOW YOU WILL SOAR: The Salesforce Administrator will report to the Senior Director of Business Enablement and CRM in the Business and technology Engagement Team.
- Manage and maintain Salesforce end user access, visibility, roles and responsibilities including user alignment platform, including user management, security settings, data visibility and integrity, and have a key voice during sprint and enhancement development
- Collaborate with business stakeholders across sales, service and operations to assist the Business Analysts in gathering requirements and implementing change within the Salesforce platform
- Be the voice of the end user as the team configures and customizes Salesforce objects, fields, workflows, and reports to meet business needs
- Create and maintain user roles, profiles, and permission sets to ensure appropriate access and security
- Provide end-user support, troubleshooting issues, and resolving user inquiries in a timely manner
- Monitor system performance and identify areas for improvement, implementing enhancements and optimizations as needed
- Stay up-to-date with Salesforce releases and new features, evaluating their potential impact and implementing relevant updates
- Work with the business and the CRM Analysts and cross-functional teams to integrate Salesforce with other business systems and applications
- Document system configurations, processes, and procedures to ensure knowledge transfer and maintain system documentation as appropriate
- Bachelors Degree Preferred
- 3 Years working with Salesforce Sales Cloud, Service Cloud or Financial Services Cloud
- Willingness to obtain or certified as a Salesforce Administrator
- 3 years of experience in Financial Services or roles that support financial services
- Proficient in Salesforce administration, including user management, security settings, workflows, and reports.
- Strong problem-solving skills and ability to troubleshoot and resolve system issues.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Experience with Salesforce Lightning and Salesforce CRM Analytics is a plus
- Strong attention to detail and commitment to data integrity and quality
We have been recognized for our remarkable growth on lists such as Crain’s Fast 50 and Inc. 5000, and for our outstanding workplace culture and benefits with Built In’s 2023 Best Places to Work and Gallagher’s 2022 Best-In-Class Employer awards.
Job Summary
Full Time
$82k-98k (estimate)
06/07/2024
07/05/2024
inspirafin.com
Boca Raton, FL
<25
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