466 Strategic Account Manager Jobs in Philadelphia, PA
Inspiroz is Hiring a Strategic Account Manager Near Philadelphia, PA
Company: Inspiroz
Location: Philadelphia, PA (Travel Required to other US Regions)
ACS International Resources (ACS) / Inspiroz is seeking a dedicated, detail-oriented Strategic Account Manager to join our team. The Strategic Account Manager is a partner who provides high-level guidance and expertise to charter schools and organizations regarding their information technology (IT) and digital strategies. The primary role of the Strategic Account Manager is to formulate strategic IT goals for a company, and then manage an IT strategy and budget that meets those goals. Working under the supervision of our Director of Service Delivery, you will interact regularly with our management, technical resources, and key client contacts.
If you have a deep understanding of IT services, a passion for education and technology, and proven experience in client relationship management and team leadership, take the next step in your career, and apply today!
ACS, parent of Inspiroz, has been providing IT services and consulting for 30 years with great success. Principal offerings today include providing strategic advice, IT infrastructure services, and affordable, fully staffed 24/7/365 IT support and remote monitoring services. ACS started working with schools in 2012 when KIPP Philadelphia became our first school partner. In 2016, we created Inspiroz to fully focus our work on K-12 education. Inspiroz is unique in that we focus our work on charter schools, and we understand what is needed to create and maintain an IT environment that allows teachers and leaders to drive student outcomes and operational excellence.
Inspired by our core values of: People Centered, Continuous Learning, Find a Way, Good People, A Better World, Lifelong Partners, Team Players and Ambition, we excel in serving our partners and adapting to their ever-changing technology needs.
Key Responsibilities:
- Monitoring inventory of existing computer hardware, network infrastructure and software requirements
- Partner with clients to create IT Budgets for current and future IT investments based on the Technical Account Manager’s knowledge of IT costs, ensuring you make cost-effective choices
- Manage and foster relationships with Client partnerships. Lead regular meetings with clients to confirm satisfaction, needs, and project status
- Make IT Security and Risk Mitigation Recommendations by ensuring the security of the organization’s hardware and software systems have security patches and upgraded security protocols
- Serve as a liaison between management, technical staff, and client to ensure project goals are met by all parties involved
- Review Helpdesk ticket history to identify issues that affect productivity. Propose solutions and help client make informed decisions
- Visit each Client quarterly
Experience: The successful candidate should have at least 4 years of experience in a client management position.
Knowledge, Skills, and Abilities: The successful candidate will have:
- Knowledge of:
- IT planning and strategy in an IT roadmap
- IT budgeting
- Risk assessments and IT security recommendations
- Analyzes IT tickets to help improve functionality and efficiency
- Project Management
- ITSM Tools (ConnectWise preferred)
- Skills:
- Leadership: Helps motivate your team and encourages them to work together to achieve organizational goals. Leadership helps guide your team through complex situations and help them develop their own leadership skills
- Strategic thinking: Ability to see the big picture and understand how your work fits into the organization’s goals. Know how to prioritize tasks and make decisions that help the client achieve its goals
- Business acumen: Business acumen is the ability to understand the financial aspects of a business. Assist with the client’s budget and help make financial decisions that affect the client’s IT security
- Communication: The Technical Account Manager communicates with many people, including employees, managers, clients and other stakeholders. Be able to clearly explain technical information to non-technical people and vice versa and be able to communicate complex information in an easy-to-understand way
- Abilities:
- Ability to overcommunicate with Clients – outward and inward (listening, identifying areas for improvement): End of Week report, status updates, monthly and/or quarterly reviews
- Ability to adapt and implement new procedures and systems effectively
- Ability to self-motivate and work independently when required, taking initiative and ownership of tasks
- Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with others
- A company dedicated to fostering and maintaining a positive and inclusive company culture
- An opportunity to make a meaningful impact within the company and be recognized and rewarded for your contributions
- A company that is committed to continuous improvement while upholding our core principles and values
- Clear paths for career growth and advancement within the organization, with opportunities to expand your skills and take on new challenges
- A competitive compensation package with generous benefits and bonus potential
- Engaging and diverse technical work performed in a dynamic and fast-paced environment
- Ongoing support for your continuous improvement and professional growth, with a focus on developing your technical expertise and skills
Job Summary
Full Time
$95k-129k (estimate)
05/30/2024
06/28/2024
inspiroz.com
Chadds Ford, PA
<25
Related Companies
The job skills required for Strategic Account Manager include Leadership, Initiative, Project Management, Consulting, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Strategic Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Strategic Account Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Strategic Account Manager positions, which can be used as a reference in future career path planning. As a Strategic Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Strategic Account Manager. You can explore the career advancement for a Strategic Account Manager below and select your interested title to get hiring information.
If you are interested in becoming a Strategic Account Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Strategic Account Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Strategic Account Manager job description and responsibilities
Their responsibilities revolve around securing and reaching sales targets, creating business plans, developing strategies and building positive relationships with clients.
02/09/2022: Temple, TX
Developed and managed existing enterprise customer relationships, maintained attentive customer service presence and expanded account base and revenue volume.
02/26/2022: Boulder, CO
Strategic account management (SAM) or key account management focuses on building long-term mutually beneficial partnerships with key customers.
02/28/2022: Santa Cruz, CA
Create comprehensive reports on client sales and strategy to their upper management.
01/16/2022: Dothan, AL
Build and maintain strong relationships with key business clients.
12/24/2021: New Brunswick, NJ
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Strategic Account Manager jobs
A minimum of two years' experience as a strategic accounts manager, or similar.
01/01/2022: Bloomington, IN
Key Account Manager must be able to read people and connect meaningfully with a variety of personalities.
12/30/2021: Elkhart, IN
Proven work experience as a Strategic account manager or Key account manager.
02/28/2022: Gastonia, NC
Strategic account managers should also have strong leadership skills to lead their SAM teams successfully.
03/04/2022: Lancaster, PA
Responsibility and accountability on accounts, take ownership and are accountable for day to day operations.
01/19/2022: Rock Hill, SC
Step 3: View the best colleges and universities for Strategic Account Manager.
Similar Jobs
Popular Articles
