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Customer Service Specialist
INSPYR Solutions Bluffdale, UT
$40k-50k (estimate)
Full Time 3 Weeks Ago
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INSPYR Solutions is Hiring a Customer Service Specialist Near Bluffdale, UT

Title: Customer Service Specialist
Location: Bluffdale, UT
Duration: 6-month contract-to-hire
Work Requirements: US Citizens, GC Holders, or Authorized to Work in the U.S.
Qualified and interested candidates should email their resumes to Slater Davidson at sdavidson@inspyrsolutions.com.
Skillset / Experience:INSPYR Solutions is seeking a Customer Service Specialist for one of its clients in Bluffdale, UT. The Solutions Center Rep will utilize their technical expertise and superior people skills to ensure a timely and customized customer-centric experience regarding all orders and technically related issues across various product lines. Employees are eligible for commission on consumer sales!Responsibilities for this role include:
  • Provides technical support and product guidance (training on products is provided).
  • Ability to close consumer sales
  • Manages customer inquiries regarding orders.
  • Handles and resolves customer complaints.
  • Researching required information using accessible resources
  • Recording details of comments, inquiries, complaints, and actions taken
  • Initiate product replacement, tracking with delivery services, and customer follow-up.
  • Answer phone calls and emails professionally.
  • Factory Store and Reception Desk backup
  • Other duties as assigned.
Job Qualifications:
  • Strong organizational skills
  • Problem-solving skills.
  • Ability to manage multiple priorities and projects effectively.
  • Exceptional communication skills (oral and written)
  • Ability to work independently and in a team environment.
  • Working knowledge of Microsoft Office Suite
  • Outstanding customer service skills (friendly, courteous, and helpful)
  • A High School Diploma or Equivalent, is required.
  • More than 1 year of customer service and/or technical support experience in a sales support environment.
Our benefits package includes:
  • Comprehensive medical benefits
  • Competitive pay, 401(k)
  • Retirement plan
  • …and much more!
About INSPYR SolutionsTechnology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our client's business objectives and cultural needs. Our solutions are tailored to each client and include various professional services, projects, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Job Summary

JOB TYPE

Full Time

SALARY

$40k-50k (estimate)

POST DATE

06/09/2024

EXPIRATION DATE

12/04/2024

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The job skills required for Customer Service Specialist include Customer Service, Problem Solving, Communication Skills, Microsoft Office, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.

If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Specialist job description and responsibilities

Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.

02/03/2022: New Britain, CT

Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.

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Customer agents talk to customers on behalf of businesses and companies.

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They help customers with their queries and complaints.

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A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Specialist jobs

Certified Customer Service Specialist (CSS).

02/10/2022: Toledo, OH

Communicate as efficiently as possible.

01/12/2022: Gary, IN

Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.

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Position requires thorough knowledge of product lines and the ability to exceed customer expectations.

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Step 3: View the best colleges and universities for Customer Service Specialist.

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