About us

We are professional, agile, innovative and our goal is to Provide superior customer service from start of a project to the finish line.

Our work environment includes:

• Casual work attire
• Growth opportunities
• Support from a great management team

**Job Overview:**

We are seeking a dedicated Project Coordinator to join our team. The ideal candidate will play a crucial role in supporting project management activities in the big-box construction industry, installing replacement windows and doors. If you have a passion for reviewing projects for accuracy, ensuring timelines are met, and working collaboratively, this position is perfect for you.

The Customer Experience Coordinator l (CEC) position provides a relentless service level to our customer base. This position acts as the conduit from the time a project is sold until product arrives and we are prepared to provide a superior level of service to our customers.

**Responsibilities:**

• Must be able to work independently, self-motivating, self-sufficient

• Must be detail oriented and have a passion for accuracy and operating with integrity

• Must possess a strong soft skill set with a glaring ability to diffuse customer situations

• Establish a cadence of project review to the company standard and timelines

• Audit of assigned project assessments vs product and labor sold to customer, share discrepancies

• Establish relationships both internal and external with peers/leadership, sharing opportunities

• Monitor product arrival, overcommunication of any delays to all necessary parties

• Maintain written and verbal communication at a molecular level both internal and external

• Ensure high quality, timely responses to Sr. Leadership, field, and administrative departments.

• Specialized knowledge of all business groups within Install Partners

- Coordinate project activities and ensure all tasks are completed on time

- Collaborate with project managers, subcontractors, and vendors to facilitate project progress.

- Utilize CRM software to track project milestones.

- Manage project documentation and maintain accurate records for reference.

**Qualifications:**

• Experience with data entry.

• Order Reconciliation

- Strong time management skills to prioritize tasks effectively.

- Excellent communication skills to interact with team members and external partners effectively.

Join our team as a Project Coordinator and be part of exciting construction projects where your coordination skills will make a significant impact. Apply now to embark on a rewarding career in project management within the construction industry.

Job Type: Full-time

Pay: $38,000.00 - $42,500.00 per year

Benefits:

• 401(k)
• 401(k) 4% Match
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Do you live near the Phoenix metro area in AZ?
• Salary of $38k - $42,500 is listed as starting pay, depending on your experience. Are you ok with this?
• You will be required to train with a manager who also lives in the Phoenix-metro area for up to 3 weeks prior to going fully remote. Are you able to commit to this?

Experience:

• Project coordination: 2 years (Preferred)

Location:

• Phoenix, AZ (Required)

Work Location: Remote