94 Customer Support Representative (CSR) Jobs in Seattle, WA
Instep Management Group is Hiring a Customer Support Representative (CSR) Near Seattle, WA
Job Description
Our Customer Support Representatives are known for dreaming big, working hard, and creating the most memorable experiences for our customers. People are at the heart of what we do. Our dynamic and inclusive team environment sets us apart from everyone else. Instep is currently expanding into the Seattle / Kirkland region and looking for motivated Customer Support Representatives to join our team!
As a Customer Service Support Representative, You will:
- Enroll new clients
- Drive customer loyalty and customer engagement
- Resolve conflicts and listen to consumers without interrupting
- Determine the root cause of customer concern using problem-solving skills to recommend effective solutions
- Maintain lasting relationships with new and existing customers by building a sense of comfort and trust
- Upsell products to consumers to drive revenue and increase sales profitability
- Communicate customer impact trends and concepts for improvement to sales account managers
We look for Customer Service Support individuals who can:
- Operate efficiently and productively, both independently and as a team
- Recognize and resolve dilemmas in a timely manner
- Thrive in a competitive team environment
- Have impeccable attention to detail and suburb follow-through skills
- Adapt to a variety of different people and personalities on a daily basis
We prefer:
- A high school degree or GED
- Experience in customer service, retail, sales, or serving
- A flexible schedule
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Job Summary
Full Time
$43k-54k (estimate)
08/30/2024
09/14/2024
instepmanagementgroup.com
Upland, CA
Related Companies
The following is the career advancement route for Customer Support Representative (CSR) positions, which can be used as a reference in future career path planning. As a Customer Support Representative (CSR), it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Representative (CSR). You can explore the career advancement for a Customer Support Representative (CSR) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Representative job description and responsibilities
Collecting and analyzing customer feedback can also be a part of their customer support representative task.
02/13/2022: Danbury, CT
Communicated with customers to troubleshoot technical problems with both Windows and Mac operating systems.
12/25/2021: New Suffolk, NY
Customer support representative document reports, resolve complaints, and process orders and payments.
03/09/2022: Indianapolis, IN
Customer support representative are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
01/14/2022: Santa Maria, CA
Provided expert technical support and up selling of all products and organized daily follow-ups to ensure timely resolutions.
12/29/2021: Elyria, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Representative jobs
According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.
02/06/2022: Waco, TX
Be as polite as possible when talking to clients over the phone.
02/12/2022: Manchester, NH
Consider using database to record activities and research product information.
02/13/2022: Petaluma, CA
Learn to refer to other service or technical departments for follow up as needed.
02/14/2022: Fort Myers, FL
Understand the customer’s expectations.
01/24/2022: Lawton, OK
Step 3: View the best colleges and universities for Customer Support Representative.
