Job Title: Director of Sales

Reports To: Vice President of Sales

Classification: Exempt

Job Type: Full-Time

Location: NYC / Hybrid

Please note: This is a hybrid position and will require commuting to our Flatiron office in NYC 3 days per week.

We are the Institute for Integrative Nutrition (IIN), the world's largest integrative health education and certification platform. IIN pioneered the health coaching profession 30 years ago with our flagship Health Coach Training Program, and today, we offer a variety of health, wellness, and coaching courses that empower people to transform by focusing on “what feeds you” in life; mind, body, and career. Our mission is to play a crucial role in improving health and happiness, and through that process, create a ripple effect that transforms the world. Come help us make the world a happier, healthier place.

Job Summary:

The Director of Sales will oversee and manage three regional Sales Hub Managers, ensuring the achievement of sales targets, growth of market share, and implementation of strategic sales initiatives. This role requires a dynamic leader with a proven track record in sales management, excellent communication skills, and the ability to inspire and lead a high-performing sales team.

Duties/Responsibilities:

Strategic Planning and Execution

• Develop and implement sales strategies to achieve company objectives and targets.
• Collaborate with the Sales VP to align sales goals with overall business strategy.
• Analyze market trends and competitor activities to identify opportunities and threats.

Team Leadership and Management:

• Supervise and mentor three Sales Hub Managers, providing guidance and support.
• Conduct regular performance reviews and set clear, measurable goals for the sales team.
• Foster a positive, results-oriented work environment to motivate and engage the sales team.

Sales Performance and Reporting:

• Monitor and analyze sales performance metrics, providing regular reports to senior management.
• Ensure Sales Hub Managers meet or exceed their sales targets and KPIs.
• Identify areas for improvement and implement corrective actions as needed.

Customer Relationship Management:

• Oversee sales activities to ensure high levels of customer satisfaction.
• Resolve escalated customer issues and complaints promptly and effectively.

Budgeting and Financial Management:

• Develop and manage the sales department budget, ensuring cost-effective operations.
• Monitor sales expenses and optimize resource allocation to maximize ROI.
• Collaborate with the finance team to forecast sales revenue and budget requirements.

Training and Development:

• Identify training needs and opportunities for the sales team and implement relevant training programs, in partnership with sales enablement
• Ensure Sales Hub Managers and their teams are well-equipped with the necessary skills and knowledge.
• Promote continuous learning and professional development within the sales department.

Sales Process Improvement:

• Evaluate and enhance the sales processes to improve efficiency and effectiveness.
• Implement best practices and innovative sales techniques to drive performance.
• Utilize sales tools and technology to streamline operations and improve productivity.

Market Expansion and Business Development:

• Identify and pursue new business opportunities to expand the company’s market presence.
• Collaborate with the marketing team to develop strategies for market penetration and brand awareness.
• Lead efforts to enter new markets and develop new sales channels.

Collaboration and Communication:

• Facilitate effective communication between Sales Hub Managers and other departments.
• Represent the sales department in cross-functional meetings and projects.
• Ensure consistent and clear communication of sales strategies and objectives to the team.

Compliance and Ethical Standards:

• Ensure all sales activities comply with company policies and legal regulations.
• Uphold the highest ethical standards in all business dealings.
• Promote a culture of integrity and accountability within the sales team.

Supervisory Responsibilities: 3 Direct Reports (Admissions Team Managers)

Required Skills/Abilities:

• An intimate knowledge of sales, strategy, implementation of education.
• Experience in coaching and managing large team of sales staff
• Ability to assist staff to master learning curves
• Bachelor’s degree in Business Administration, Marketing, or a related field (Master’s degree preferred).
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Analytical mindset with the ability to interpret sales data and trends.
• Proficiency in CRM software and sales performance tools.
• Ability to travel as needed.
• The ability to speak to all levels of management
• Possesses the skill to extract data and translate the behavioral relevance from Sales staff
• Excellent verbal and written communication
• Experience in strategic planning and business analytics

Some of the benefits of working at IIN:

• Unlimited paid vacation days, with additional sick days, & generous parental leave
• $3,000 annual paid commuter stipend bonus
• 401K plan with employer contribution of up to 4%
• Free lunches and snacks while working in office
• Health benefit plan that includes health, dental, vision, disability, and life insurance
• Free access to our educational offerings
• Heath Coach Reimbursement
• Weekly virtual wellness sessions, which have included virtual yoga and meditation classes
• A variety of seasonal health and wellness perks

About IIN

What started as a small classroom of passionate students in a live setting in 1992, IIN is now world-renowned for its flagship online Health Coach Training Program and other leading-edge educational offerings on the most current and important topics in health and wellness. With a monthly audience of 2 million wellness seekers, over 160,000 coaches and teachers in 175 countries worldwide, we are the undisputed leader in the field of Integrative Nutrition education, information and health coaching tools. We are headquartered in New York City and offer students access to a rich diversity of leading instructors committed to improving global wellness through education and prevention.

Why work for us?

At IIN, our goal is simple: to attract and retain a workplace that includes a diverse group of talented people who come together to play a crucial role in improving health and happiness for everyone. In order to achieve this, we hire the best individuals from all different backgrounds and experiences. Our commitment goes beyond a diverse and inclusive workforce; we are also committed to diversity in our curriculum and teachings as well. We feel it enriches the experience for all our students and the community and in turn creates the ripple effect that transforms the world!

We are a mission-driven company striving to make the world a healthier and happier place! We have the culture of a start-up paired with the resources, stability and foundation of an established company with 30 years at the top of its field. We strive to be a company that walks the walk, with great perks and an amazing team of awesome, collaborative, and passionate colleagues!

Compensation:

$150,000 base end-of-year revenue-based bonus ($45K at plan)