About Us: Insurance of the Carolinas is a leading insurance agency dedicated to providing exceptional coverage and personalized service to our clients. We are an independent agency offering a wide range of products to meet the diverse needs of our customers. Our team is committed to delivering outstanding customer experiences, ensuring that each client receives the attention and coverage they deserve.

Position Overview: We are seeking a dynamic and customer-focused Personal Lines Insurance Account Manager to join our team. The ideal candidate will have a strong background in personal lines insurance, with a passion for delivering consultative customer experiences. As an Account Manager, you will be responsible for managing client accounts,
identifying coverage gaps, and implementing strategies to enhance retention and
cross-sell opportunities.

Key Responsibilities:

• Conduct thorough insurance reviews with clients to identify coverage gaps and ensure adequate protection.
• Develop and implement proactive retention strategies to minimize policy cancellations and renewals.
• Cross-sell additional insurance products to meet the evolving needs of clients and maximize revenue opportunities.
• Collaborate with internal teams to address client inquiries, resolve issues, and deliver timely solutions.
• Stay informed about industry trends, regulatory changes, and product enhancements to effectively advise clients.

Qualifications:

• Minimum of 3 years of experience in personal lines insurance, with a focus on account management and customer retention.
• Strong understanding of insurance products, coverage options, and industry regulations.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.
• Proven track record of achieving sales targets and meeting performance metrics.
• Detail-oriented with exceptional organizational and time management skills.
• Proficiency in insurance management software and Microsoft Office suite.

Why Join Us:

• Competitive salary and benefits package.
• Opportunities for professional growth and advancement.
• Collaborative and supportive team environment.
• Commitment to work-life balance and employee well-being.
• Make a meaningful impact by helping clients protect what matters most to them.

If you are a dedicated insurance professional who is passionate about delivering
exceptional customer experiences and driving business growth, we encourage you
to apply for this exciting opportunity. Join our team and become a trusted
advisor to our valued clients. Apply now!

Job Type: Full-time

Pay: $32,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 1 year (Required)
• Insurance: 1 year (Required)

Language:

• Spanish (Preferred)

License/Certification:

• Property & Casualty License (Required)

Work Location: In person