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**This is a Hybrid opportunity out of the Elgin, IL office**
Title: Account Associate- Commercial Lines
Welcome to Insurance Office of America – one of the nation’s largest and premier privately held insurance agencies! Recognized as a Top Workplaces USA Award winner, IOA’s commitment to both a rewarding culture and employee satisfaction is unwavering. Prioritizing a strong work/life balance, personal and professional growth, competitive benefits, and giving back to our community aren’t just clichés here – they’re a part of who we are. With a growing workforce and over 60 office locations across the US and Northern Ireland, we can confidently serve our clients with an unmatched standard of excellence.
Want to learn more? Complete the application below and one of our talented recruiters will be ready to answer any other questions you may have.
Job Summary
Working under the direction of an Account Manager (AM) and/or Account Executive (AE) and following established industry and company guidelines; provides administrative and customer service support to account team andProducer;andmeetingallperformancerequirementsregardingproduction,qualityandensuringthatno liability associated with errors or omissions occur.Resolves basic and routine administrative and customer service problems directly, and refers complex requests or inquiries to more senior staff.
What You’ll Do:
What We’re Looking For:
2 years of industry experience; or 5 of related experience in customer service
Has good understanding of what an insurance brokerage is and does
All required active licensing
Excellent administrative, multi-tasking, and organizational skills
Excellent customer service skills
Outstanding verbal/written communication skills
PC proficiency, including basic knowledge of MS Office products, including Outlook, Word and Excel
Exceptional personal character
High School Diploma (or equivalent)
What We Offer:
Still wondering if IOA is the right fit for you?
Any unsolicited resumes or candidate profiles submitted to e-mail accounts of employees of Insurance Office of America, hereafter referred to as IOA, or any of its subsidiaries are considered property of IOA for recruiting purposes and are not subject to payment of agency fees. In order to be an authorized vendor for IOA, any such agency must have an existing formal written agreement signed by an authorized IOA HR leader and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged by IOA on the particular search by a member of our Talent Acquisition Team. Likewise, for our authorized Vendors, if the candidate submission process is not followed, no agency fees will be paid by IOA or our subsidiaries.
Full Time
$67k-94k (estimate)
06/05/2024
08/04/2024
ioa-insurance.com
Towson, MD
25 - 50