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Insurance Customer Service Representative Summary Title:Insurance Customer Service RepresentativeID:1363Location:Chandler, AZ (National Mobile Home Insurance)Department:Administrative Description **Overview:**
If want to start a career with a company who has all the resources of a large national corporation but the feel of a small locally owned business, the National Mobile Home Insurance Company might be the right fit. We are not your average insurance agency as we are backed by the strength of the nations largest independently owned manufactured housing dealership group. We are expanding rapidly and looking for career-oriented individuals to join our team.
**What we offer:**
* Above industry average compensation package (target first year comp of $45,000-$60,000)
* Base pay of $40K annually
* Monthly performance bonuses
* Participation in employee profitability bonus pool
* Strong benefits package including three weeks of paid vacation, one week of paid sick time, health insurance, and voluntary benefits
* We are not a call center/cold calling operation
**Job Summary:**
The customer service representative will be responsible for supporting licensed agents in all functions related to the sale of personal lines insurance products.
**ESSENTIAL FUNCTIONS:**
* Confer with customers by telephone or email in order to provide information about products and services.
* Contact customers at the time of their policy renewal.
* In communication with agencys customers, identify opportunities where agents can cross sell additional personal lines insurance products.
* Complete clerical tasks related to the sale, maintenance, or cancellation of personal lines insurance products.
* Use agency provided technology solutions to fully document interactions with prospects and customers.
* Answer phones and identify where to direct prospects or customers.
* Has the ability to think and act quickly to handle any prospect or customer needs not addressed above.
**QUALIFICATIONS:**
Must hold state license to sell personal lines insurance or have the ability to obtain personal lines (or equivalent) licenses in all states where the National Mobile Home Insurance Company, currently or in the future, transacts business (at the Companys expense).
* High school education plus 2 to 3 years experience.
* Excellent communication skills.
Alternatively, you can apply to this job using your profile on one of the following sites:
Full Time
$50k-63k (estimate)
06/25/2024
07/10/2024
The following is the career advancement route for Insurance Customer Service Representative positions, which can be used as a reference in future career path planning. As an Insurance Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Insurance Customer Service Representative. You can explore the career advancement for an Insurance Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming an Insurance Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Insurance Customer Service Representative for your reference.
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Quotes from people on Insurance Customer Service Representative job description and responsibilities
An Insurance Customer Service Representative acnowledges and direct customer’s requests for additional products or services to appropriate licensed representatives.
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Assist customers with managing insurance inquiries, resolve insurance problems and finalizes policy adjustments.
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Completes customer’s transactional requests as provided by caller.
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Insurance Customer Service Representative consistently meets or exceeds expectations for departmental standards related to Quality, Service Level, Call Goal, and other KPI's.
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Document their exchanges with clients, often using customer relationship management software.
12/22/2021: Helena, MT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Insurance Customer Service Representative jobs
Insurance Customer Service Representative needs a high school education, on-the-job training and several soft skills.
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An Insurance Customer Service Representative should have a good memory to remember details and data.
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They must be able to cope with a fast-paced work environment.
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Insurance Customer Service Representative should be consistenet in sending mails, newsletters, and other correspondence forms to customers.
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Should have the willingness to provide assistance.
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Step 3: View the best colleges and universities for Insurance Customer Service Representative.