You haven't searched anything yet.
Sales Support Coordinator
Description:
The Growth and Operations team is an essential business partner for the Strategic Partnership & Affiliates organization and thrives on cross functional collaboration and making impactful contributions!
We provide three critical services to the business: 1) Business Operations, 2) Outsourced Affiliate Services, and 3) Growth & Commercial Optiomisation. These functions work harmoniously to deliver commercial and operational excellence to our customers (internally and externally) and across every aspect of our business.
The Business Operations team efficiently and effectively manage thousands of cases a month and support a vast array of partners to be successful through the EG affiliate program. They achieve this by adopting a break/fix service model, to guarantee that they are responsive to any raised issue, but also ensure they have the means to pre-emptively identify and resolve incidents and risks for the business.
Responsibilities:
Manage a backlog of incoming operations tasks, prioritize tasks, and ensure timely completion.
Ensure delivery of all essential operational items for online partnerships such as coupons, partner onboarding & approvals, transaction queries, and more
Investigate root cause and impact for technical outages, escalate to engineering teams for resolution, and communicate update and result with stakeholders
Collaborate with business operation and account management team to maintain and implement global operational processes
Provide training and support to the team to ensure they are equipped to carry out their roles effectively.
Manage all aspects of partner onboarding, campaign setup and launch
Participate in projects and initiatives aimed at improving operational performance and enhancing customer satisfaction
Adapt to business and partnership needs
Develop and maintain strong relationships with partners, stakeholders, and other teams within the company
Basic Qualifications:
Advanced knowledge of Excel for data analysis and reporting.
3-6 years of B2B marketing experience with a track record of delivering high-quality results.
A strong collaborator with a positive attitude and a bias for action, who can work effectively in a team environment.
A problem solver with strong interpersonal skills and the ability to interact with all levels of an organization.
Able to apply both technical knowledge and logic for troubleshooting.
Organized and detail-oriented with excellent time management skills.
Excellent analytical and prioritization skills, with a data-driven approach to decision-making.
Quality-focused mindset with a commitment to delivering outstanding work and exceeding expectations.
Compensation:
Up to $53.29 (W2/Non-Exempt)
#EXPJP00007183
Full Time
$84k-104k (estimate)
06/25/2024
07/12/2024
CypressHCM.com
WALNUT CREEK, CA
50 - 100
2005
Private
BRIAN J VESCE
$10M - $50M
Business Services
Cypress is a consulting company that offers marketing, payroll and recruitment services for businesses.
The following is the career advancement route for Sales Operations Specialist positions, which can be used as a reference in future career path planning. As a Sales Operations Specialist, it can be promoted into senior positions as a Sales Support Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sales Operations Specialist. You can explore the career advancement for a Sales Operations Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Sales Operations Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Sales Operations Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Sales Operations Specialist job description and responsibilities
Coordinates sales forecasting, planning, and budgeting processes used within the sales organisation.
02/08/2022: Florence, SC
Prepare abstract briefs and presentations to facilitate guide sales and product features or functionality.
03/17/2022: Dayton, OH
Provide training on sales support systems, tools and processes to all Regional Media sales users.
04/02/2022: Everett, WA
Monitors the assigned sales organisation compliance with the required standards for maintaining CRM data.
01/09/2022: Minneapolis, MN
Track monthly production towards quarterly sales goals set forth by management using required documentation.
03/12/2022: Syracuse, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Sales Operations Specialist jobs
Developed training programs for new employees to understand and strengthen product knowledge, sales strategies and customer relationships.
03/14/2022: Richland, WA
Step 3: View the best colleges and universities for Sales Operations Specialist.