You haven't searched anything yet.
The ideal candidate brings excellent communication skills and is passionate about the customer experience. You must be knowledgeable of managing a NPS (Net Promoter Score) to gauge customer satisfaction and experience working with Guidewire.
Day to day you will be expected to handle up to 60 calls with minimal e-mail communication.This is a remote position, but candidates must be located outside of the following states : (California, Connecticut, Massachusetts, Montana, New Jersey, New York, Oregon, Washington, West Virginia)MUST HAVESExperience handling 40-60 calls per dayExcellent Customer Service experienceAbility to multitask, problem solve and de-escalate callsExperience managing a NPS to gauge customer satisfactionWorking experience with Guidewire
Last updated : 2024-08-17
Full Time
$40k-50k (estimate)
08/18/2024
08/22/2024
insure-global.com
<25
The job skills required for Customer service representative include Customer Service, Communication Skills, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.