Job Title: Customer Service Representative

Job Summary:
We are seeking a dynamic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, resolving customer inquiries, and promoting products or services to enhance the overall customer experience.

Duties:
- Interact with customers via phone, email, and chat to provide information in response to inquiries about products and services
- Utilize excellent communication skills to address customer issues and ensure satisfaction
- Perform data entry tasks accurately and efficiently to update customer records
- Upsell products or services to customers based on their needs and preferences
- Demonstrate strong phone etiquette while handling inbound and outbound calls
- Collaborate with the sales team to meet and exceed customer expectations
- Assist Spanish-speaking customers effectively in both
- Maintain a positive attitude and represent the company in a professional manner

Skills:
- Exceptional communication skills to effectively communicate with customers
- Proficiency in English; is a plus
- Strong multitasking abilities to handle various customer inquiries simultaneously
- Previous experience in customer service or sales is preferred
- Ability to work in a fast-paced environment while maintaining attention to detail

Join our team as a Customer Service Representative and embark on a rewarding career where you can showcase your communication skills, problem-solving abilities, and dedication to providing top-notch customer service. Apply now and be part of our dynamic team!

Note: All positions are paid, including internship roles.

Job Type: Full-time

Pay: $15.00 - $21.38 per hour

Work setting:

• In-person

Experience:

• Insurance sales: 1 year (Preferred)

Ability to Commute:

• Ozark, MO 65721 (Preferred)

Work Location: In person