12 Customer Support Specialist (Hybrid) Jobs in Quincy, MA
Intact Insurance Specialty Solutions is Hiring a Customer Support Specialist (Hybrid) Near Quincy, MA
A.W.G. Dewar, Inc. is a unique organization specializing in student insurance. This has been our only area of service since 1930. We currently provide customized policies to more than 1,200 of the leading independent schools and colleges in North America. We are the originators of the Tuition Refund Plan, a proven and tested means of protecting schools and families from the financial consequences of withdrawals and dismissals.
Office hours are Monday through Friday from 8:30 a.m. to 4:30 p.m. We are conveniently located in Quincy, MA, minutes away from Routes 128, 93 and 3. We offer a competitive salary and benefit package. We are a small company with low turnover and hope you consider joining our team!
The ideal candidate will be well organized, professional, able to multi-task effectively, and have excellent written and verbal skills. Must be proficient in MS Word, Excel, calculating and typing.
Responsibilities
- Serves as a primary contact for underwriting and claim processing for our customer schools.
- Handles written correspondence, e-mail and phone calls from schools, parents and account representatives.
- Reviews and calculates insured student data from schools/colleges.
- Prepares and issues insurance policy documents.
- Researches plan information and follow up with clients in an accurate and timely manner.
- Prepares, documents, and files copies of client information.
- Strong organizational skills and attention to detail
- Excellent customer service and communication skills
- Proper grammar both written and verbal
- Positive attitude with strong and consistent work ethic
- Proficiency in Microsoft Word and Excel
- Efficient and accurate typing, data entry and calculation (10 key) skills necessary
- High school diploma or equivalent required.
- College graduate preferred.
- Previous office and customer service experience required.
- Insurance license is not required.
Job Number2417BR
DivisionA.W.G. Dewar
LocationQuincy MA
Location(s)Quincy MA
CountryUnited States
About UsAt Intact Insurance Specialty Solutions we are experts at what we do. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Today, we help protect over a dozen industries with tailored coverages and services.
Job Summary
Full Time
$44k-55k (estimate)
03/27/2024
07/22/2024
intactspecialty.com
Minneapolis, MN
25 - 50
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The job skills required for Customer Support Specialist (Hybrid) include Customer Service, Communication Skills, Organizational Skills, Attention to Detail, Data Entry, Work Ethic, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Specialist (Hybrid). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Specialist (Hybrid). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Specialist (Hybrid) positions, which can be used as a reference in future career path planning. As a Customer Support Specialist (Hybrid), it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Specialist (Hybrid). You can explore the career advancement for a Customer Support Specialist (Hybrid) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Specialist job description and responsibilities
To enhance customer experience, they help customers complete purchases, upgrades/returns and frequently provide necessary technical assistance.
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They help customers with their queries and complaints.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Specialist jobs
Communication skills come as pretty much as a given, concerning customer support.
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Make Connections and Give Compliments.
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Step 3: View the best colleges and universities for Customer Support Specialist.
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