What are the responsibilities and job description for the Communications Consultant position at Intact Technology?
Communications Consultant
Intact Culture:
Intact is committed to customer success, employee satisfaction, and making the world a better place. Our culture thrives on individuality, independence, autonomy, and empowerment. We promote a healthy work/life balance full of flexibility to spend time with your family and cultivate your unique personal hobbies and interests. (We can’t wait to learn about yours!)
We know that our people are our most valuable resource; therefore, we demonstrate an authentic interest in the well-being of our employees. This is evident not only in the way we handle remote work and time off, but also in the personal and thoughtful questions we ask, and the personal development goals we help employees achieve. Intact is committed to providing the highest level of service to its customers, and we know that begins with employees who feel valued and fulfilled. We take pride in creating a positive workplace and experience for our employees and have been named a Washington Post Top Workplace in 2016, 2017, 2018, 2019, 2021, 2022, 2023, and 2024. We really care about you, and we really mean it!
Visit our team page, if you’d like to see what other employees are saying.
Duties/Responsibilities:
- Engage with customer project team(s) and advise on communications best practices.
- Responsible for the development of communications strategy for small to medium projects.
- Develop communications plan for projects.
- Responsible for developing multi-media communications (emails, SharePoint articles, videos, etc.) for project stakeholders.
- Create, manage, and support ad hoc communications as assigned by the Program Comms Manager.
- Coordinate training communications and efforts with Training Consultants and other training staff.
- Develop and/or support creation of training materials as needed.
- Report project status, risks and needs to the program manager.
Required Qualifications:
- BS in Communications, Marketing, or relevant field.
- Minimum 3 years of experience in customer facing communications or communications-related roles.
- Must possess a high level of written and oral communication skills, critical thinking, and problem-solving skills.
- Proven strategic planning skills.
- Strong communicator with ability to negotiate, persuade, and counsel effectively.
- Great interpersonal skills with the ability to interact effectively with all levels of management as well as with people from a variety of cultural backgrounds.
- Strong organizational and time management skills.
- Experience with Microsoft Office Suite products including PowerPoint, Excel, and Word.
Optional Desired Qualifications:
- Experience with SharePoint or similar content management tools.
- Ability to thrive in a fast-paced environment and work well under pressure.
- Experience working on a multi-disciplined team or within a team-environment.
Intact Technology’s Talent Vision: All for One, One for All!
- We are stakeholders in our customer’s success. Do it well or not at all!
- We are super passionate about delivering the best outcomes for our customers.
- Our people are doers, makers, creators, thinkers and creative problem solvers.
- Our culture thrives on individuality, independence, autonomy and empowerment.
- We encourage a healthy work/life balance.
Exceptional benefits for exceptional performers:
- Ongoing personal and professional development.
- Unlimited paid time away from work to go on adventures, relax, or recover, plus 12 paid holidays.
- Company holiday closure December 25th – January 1st
- Premium healthcare plans, Medical, Dental, Vision including HSA and FSA options.
- Qualified 401k Program.
- Virtual happy hours and other team building events.
Intact Technology is an Affirmative Action Employer and is committed to providing equal employment opportunities without regard to an individual’s race, color, religion, age, gender identification, sexual orientation, veteran status, national origin, or disability.
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