DME Account Manager / Sales

Quality and Service: This is the foundation on which Integra Healthcare Equipment was built. In 2007, Integra was founded with a core belief of providing the highest quality durable medical equipment with unmatched service levels to the patients that we service. Integra was specifically designed to serve the Hospice and Long-Term Care community. Because of our dedication to Quality and Service we have grown from our first location in Elmhurst, Illinois to servicing almost 8,000 patients across Illinois, Indiana, Wisconsin, Missouri, Michigan, and Florida as a trusted Durable Medical Equipment (DME) rental company.

To provide our partners with an enhanced customer service experience, Integra assigns a dedicated Account Manager for each of our partners. The Account Manager role is essential to the success of Integra and are the liaisons between accounts and our operations team. They are the main point of contact and will perform in-service training / education for all of Integra’s product lines and online ordering systems, assist with new staff training, help resolve any concerns in real – time, routinely touch base to maintain excellent lines of communication between organizations, conduct quarterly business reviews, and collaborate with each account to meet objectives and to ensure a high level of service remains a top priority.

We are currently seeking an Account Manager to join our team in the greater Chicagoland area. In this role, you will build and maintain relationships with key decision-makers and explore how to obtain new business opportunities.

To be successful in this role, you should have excellent verbal and written communication skills, be able to multitask, and have great interpersonal skills. We are looking for a highly driven individual who can perform with the highest quality standard set forth by the company, industry, and the profession. CRM experience is a plus, and proficiency in Microsoft Office Suite is required. A bachelor’s degree is preferred, and skilled nursing facility, hospice agency, and/or DME experience is also preferred.

Responsibilities:

• Build and maintain relationships with key decision-makers and influencers in the skilled nursing facilities and hospice agencies within your territory.
• Identify, explore, and strategize on how to obtain new business opportunities within your assigned territory. This will include scheduling meetings with potential skilled nursing facilities and hospice agencies, creating professional-looking proposals, and analyzing data to provide competitive price lists.
• Attend scheduled meetings and training when requested by management on topics that include but are not limited to providing accounts with in-service education on new and existing products as needed, reimbursement, and marketing.
• Offer and schedule in services / education for accounts on a consistent basis to ensure staff is well-versed in all Integra’s product lines.
• Work with current customers to identify needs and provide them with tools to help them be more efficient with their equipment rental program.
• Strategize to grow existing accounts by introducing products they are not currently using but could benefit their patients.
• Review/edit service contracts to make any changes to service terms and to ensure language protects the company’s interests.
• Work closely with internal departments (billing, customer service, operations team, etc.) to provide excellent service to our clients.
• Attend trade shows, state association meetings, and local exhibits to professionally represent Integra Healthcare Equipment and to stay current with industry market trends.
• Document daily activity within the CRM system.

Qualifications and Skills:

• Must have a valid driver’s license.
• Must have reliable transportation to travel between clients’ locations.
• Excellent verbal and written communication skills.
• Ability to multitask.
• Highly driven individual.
• Great interpersonal skills.
• CRM experience is a plus.
• Proficient in Microsoft Office Suite.

Education and Experience:

• Bachelor’s degree preferred.
• Sales and account management experience preferred.
• Skilled nursing facility, hospice agency, and/or DME experience preferred.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental Pay:

• Commission pay

Work Location: On the road

Salary : $55,000 - $65,000