Hampton Inn by Hilton of Ruston seeks a part-time Night Auditors / Front Desk Associates to join their hotel team.

This position is key to delivering outstanding guest experiences, especially during the check-in and check-out process.

WHAT YOU WILL DO

• Delight guests by providing information on hotel services, amenities, and local knowledge and attractions (directions, places to eat, entertainment, etc.).
• Engage and sell rooms to walk-in customers.
• Enter, change, post, and process reservations / charges to guest accounts using a computerized system.
• Respond in a timely and friendly manner to guest inquires on making a reservation, account charges, complaints, inquiries, etc.
• Inform housekeeping of room statuses and availability.
• Night audit processes to closed out and restart the Hotel PMS
• Clean and tidy up front desk area
• Balance cash drawer.
• Work collaboratively with team members and stay current with communication logs.
• Set up and serve breakfast

COMPENSATION. Starting wage of $11.00 or more per hour based on your experience. PERKS. Team members enjoy substantially discounted room rates at Hampton Inn and Hilton hotels nationwide.

SCHEDULE.

P art-time positions available for 11pm-7am shift.

Flexibility required to cover nights, weekends and / or holidays as needed.

QUALIFICATIONS.

• Preference given to candidates with prior hotel front desk experience.
• Someone who is passionate about delivering exceptional customer service at all times and understands that we’re leaders in our industry and in our community-integrity is essential.
• Will work with a computerized hotel guest reservation system and the internet to maintain accounts and search for work-related information.
• Flexibility in your schedule (days, nights, weekends, holidays) customary with the hotel industry.
• Someone motivated to use safe work practices and is resourceful in solving problems.
• Position requires an ability to lift up to 30 pounds, push / pull up to 100 pounds, stand for long periods of time, and work with cleaning chemicals as needed.

SOUND LIKE YOU? Take the next step submit your resume here.

Hampton Inn by Hilton Ruston

1315 North Trenton St

Ruston La 71270

Last updated : 2024-06-19