Front Desk Supervisor

Company Description

Our busy Dermatology office in East Syracuse  seeks an experienced Front Desk Supervisor to manage the front desk and office operations. This well-established practice provides a full range of services in Dermatology. We are looking for a Front Desk Supervisor to help provide excellent care to our patients.

Job Description

• Oversee daily operations of the front office
• Supervise front desk staff
• Oversees patient billing & collections
• ‪Manage and coordinate the scheduling of front staff for the entire practice, train front staff, be the contact person for call outs, get/provide coverage for call outs.
• Manage the daily operations of the Syracuse office, including patient scheduling/registration, medical records, data entry, cash posting, daily bank deposit activity, office maintenance and computer systems.
• Ensure practice is providing the appropriate level of patient service including the resolution of patient concerns/issues.
• Manage, implement and maintain office policies and procedures.
• Oversee compliance related activity.
• Provide additional administrative support to the practitioner through the completion of assigned tasks.
• Must be able to fill in for MA's for Syracuse office only

Qualifications

• Exceptional customer (patient) service skills.
• Thorough knowledge of HIPAA, OSHA, and other relevant medical practice regulations
• Strong computer skills with an intermediate level of proficiency in MS Word and Excel.
• Ability to multi-task
• Excellent organizational skills
• Ability to manage staff and maintain a positive work environment

Additional Information

Job Type:

• Full-time
• Monday- Friday 

Experience:

• At least 2 years of experience in medical office managment (Dermatology experience preferred).
• At least 2 years of experience as a Front Desk Receptionist.
• Experience with medical software systems (EMR).

Education:

• High school diploma or equivalent

Salary 

• Pay Starts at 50k and increases with experience