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Job Purpose: The Patient Care Specialist is the first point of contact for patients, and family members at our centers.
Essential Functions:
· Welcomes and warmly greets all patients and visitors, in person and over the phone
· Registers new patients and updates existing patient demographics by collecting detailed patient information including appropriate forms, personal and financial information
· Obtaining insurance cards, demographic information and copays
· Helps to facilitate patient flow in the office
· Insurance Verifications and authorization submissions
· Manages medical record transmissions
· Patient scheduling and follow up
Preferred Skills
· Ability to multitask
· High School Diploma or equivalent
· Exceptional customer service etiquette
· One year of medical office experience preferred
Required Competencies
Excellent judgment, dependability, conscientious performance. Detail oriented. Exceptional interpersonal and communication skills. Caring and empathetic. High ethical standards. Mechanical ability and manual dexterity for operating complicated equipments.
Physical Demands and Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands: While performing the duties of this job, employee is required to walk; sit; use hands to handle, or feel objects, tools, or controls; reach hands and arms; talk and hear. Employee must lift and/or move 50 pounds. Specific vision abilities required by the job include close vision, distant vision, color vision, peripheral vision, depth perception, speech clarity, climb, balance, and stoop, kneel, and bend.
Work environment: While performing the duties of this job, the employee is exposed to environmental risk of radiation exposure, and biohazard exposure.
Job Type: Full-time
Benefits:
Healthcare setting:
Medical specialties:
Schedule:
Ability to commute/relocate:
Experience:
Work Location: In person
Full Time
Hospital
$28k-35k (estimate)
05/17/2023
01/08/2024
ionetwork.com
NASHVILLE, TN
50 - 100
2008
JERRY EYLER
$10M - $50M
Hospital
The job skills required for Medical Front Office Receptionist include Customer Service, Scheduling, Patient Care, Health Insurance, Patient Flow, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Medical Front Office Receptionist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Medical Front Office Receptionist. Select any job title you are interested in and start to search job requirements.
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Organized and efficient, they also oversee and execute everyday administrative tasks to ensure that the medical office runs smoothly and successfully.
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Answer phone calls, emails, and in-person inquiries
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Career tips from people on Medical Front Office Receptionist jobs
Medical receptionists need to be adaptable to new technology.
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Specifically, employers look for medical receptionists who know how to work with scheduling software and patient charting software.
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Using an array of visual examples, the facilitator will help participants discover both obvious and subtle signals front-desk employees give before saying a single word when encountering others.
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These medical support professionals handle any number of administrative tasks throughout the day.
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Many medical offices and healthcare facilities require medical office assistant certification at the graduate level.
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