2 Clinical Support Representative- Respiratory Therapy Jobs in Murrysville, PA
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Clinical Support Representative- Respiratory Therapy
$49k-63k (estimate)
Full Time
1 Week Ago
Integrated Resources Inc is Hiring a Clinical Support Representative- Respiratory Therapy Near Murrysville, PA
Job Title: Clinical Support Representative- Respiratory TherapyLocation: Murrysville, PADuration: 6 months Pay rate: $35- $37/hr. on w2Job DescriptionThe Clinical Support Representative, Project UNhas the primary responsibilities within the call center of:
- Responding remediated patient product inquiries via telephone or in written communication via internet-based email.
- Possesses interpersonal skills and technical/clinical product knowledge and expertise which are critical responding daily patient-centric activities.
- Troubleshooting problems with malfunctioning electro/mechanical equipment.
- Ability interacts on a professional level with patients/caregivers concerning remediated devices.
- Documents all patient interactions following the assigned Quality System Procedures.
- Reports all quality product failure claims per approved process.
- Willingness and ability work in a warehouse environment setting PAP devices that will be shipped patients.
- Demonstrate Conflict Management, Timely Decision Making, Process and Time Management Skills.
- Display Exceptional Troubleshooting Skills
- Show a Willingness take on Stretch Assignments
- Display a commitment quality by following required procedures and practices; take all appropriate measures ensure quality; search for opportunities for continuous improvement.
- Demonstrate the ability follow simple and complex work instructions; actively listen directions and perform tasks with little additional follow-up or direction.
- Ability deal with multiple tasks and conflicting priorities
- An action/problem solving orientation including independent thought process and independent learning
- Maintain Clinical Skills and Certifications
- Outstanding Interpersonal skills
- Exceptional Organizational Skills
- Critical Analysis and Problem Solving
- A.S or B.S in Respiratory Therapy from an Accredited Respiratory Therapy Program
- Current RRT or CRT
- Current license in Respiratory Therapy
- Advanced Computer Skills
- A minimum of 2 years of appropriate Clinical experience in Hospital and/or Homecare Clinical Setting is preferred
- Understanding of CPAP/BIPAP devices preferred
- Professional phone skills and Customer Service Skills highly desired.
- Experience with use of software including Microsoft Office, Word, Excel preferred
- SAP experience highly desired
- Experience in the medical device industry preferred, but not required.
- This position performs in a standard call center environment which includes rotating shift requirements.
- The Project UNRT Recall Line is open 8am t5pm EST. Successful candidates rotate through working twshifts (8am t4pm and/or 9am t5pm) on the phone.
- Candidate may also be required work in our warehouse facility setting PAP devices that will be shipped tpatients.
- Candidate must be able be on their feet for several hours a day (warehouse work) and be able tlift/carry 15 lbs.
- This position also requires a demonstrated proficiency in use of standard office equipment a^€“ including computers.
- EOE/AA
Job Summary
JOB TYPE
Full Time
SALARY
$49k-63k (estimate)
POST DATE
06/21/2024
EXPIRATION DATE
07/11/2024
HEADQUARTERS
BONITA SPRINGS, FL
SIZE
50 - 100
FOUNDED
2014
REVENUE
$10M - $50M
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