Job Duties:

• Support software development team by maintaining key internal network resources
• Maintain services once they are live by measuring and monitoring availability and overall health of the environment
• Scale systems sustainably through mechanisms, automation, and evolve systems by pushing for changes that improve reliability and velocity
• Effective communication with internal customers, coordinating between developers, testers, and subject matter experts
• Perform process analysis and improve operational excellence by creating more efficient workflows and standards.

Required Skills:

• US Citizens Only
• Experience with Linux network troubleshooting tools to solve complex network issues (tcpdump, ssldump, cURL, Wget, MTR, TCP Traceroute, Nmap, OpenSSL, TShark)
• Familiarity with packet capture and analysis tools such as Wireshark/TShark, Zeek, Suricata, etc.
• Experience with hardware troubleshooting and device familiarity
• In-depth knowledge of, and experience with networking technologies.
• Understanding of route/switch hardware and layer 2 & 3 routing protocols.

Desired Skills:

• Scripting experience with Python, Ruby, and/or Bash
• Experience developing bash and/or python scripts, utilities and tools used for network troubleshooting
• Experience configuring and maintaining Dell servers through iDRAC