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Application Support Analyst
IntePros Pittsburgh, PA
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$81k-104k (estimate)
Full Time 2 Days Ago
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IntePros is Hiring an Application Support Analyst Near Pittsburgh, PA

Job Summary: IntePros is seeking an Application Support Analyst to provide application support for information protection technologies under the direction of Technology Production Services Management. The incumbent will be responsible for debugging, installing, monitoring, and troubleshooting production systems, functioning as 1st and 2nd level support on all vendor and in-house applications. This role includes additional responsibilities in desktop support, system administration, and application development.

Key Responsibilities:

  • Provide 5 x 24-hour support to first-line application support staff and overnight operators.
  • Minimize interruptions and risks to the firm from system outages by coordinating activities within the Application Support group.
  • Debug, install, monitor, and troubleshoot production systems.
  • Perform desktop support, system administration, and application development tasks.
  • Ensure seamless operation of systems by functioning as 1st and 2nd level support for various applications.

Qualifications:

  • BA/BS Degree, preferably in Computer Science.
  • Experience in an application support role within the investment management business.
  • Programming experience in one or more of the following languages: Visual Basic, PowerBuilder, Perl, C, Java, Shell.
  • Well-versed in the trading area, trade operations, and general investment management business knowledge, including accounting, data warehousing, reporting, portfolio management, and portfolio analytic tools.
  • Hands-on experience with Windows and Unix operating systems, Windows file system, and Microsoft Office tools (Word, Excel, etc.).
  • General knowledge of databases used: Sybase, MS SQL Server, and tools to monitor these databases.

Job Summary

JOB TYPE

Full Time

SALARY

$81k-104k (estimate)

POST DATE

06/28/2024

EXPIRATION DATE

07/13/2024

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IntePros
Contractor
$115k-142k (estimate)
1 Day Ago
IntePros
Contractor
$115k-142k (estimate)
1 Day Ago
IntePros
Contractor
$84k-107k (estimate)
1 Day Ago

The following is the career advancement route for Application Support Analyst positions, which can be used as a reference in future career path planning. As an Application Support Analyst, it can be promoted into senior positions as an Applications Support Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Application Support Analyst. You can explore the career advancement for an Application Support Analyst below and select your interested title to get hiring information.

Genesis10
Contractor
$63k-86k (estimate)
2 Weeks Ago

If you are interested in becoming an Application Support Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Application Support Analyst for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Application Support Analyst job description and responsibilities

Application support analysts respond to application support requests for smartphone or computer applications.

03/14/2022: Amarillo, TX

Often part of a wider team, they are responsible for the smooth operation of specific software applications within an organization or to the end-user.

03/20/2022: Pittsfield, MA

They provide first and second line application support, resolving technical queries, and communicating solutions directly to customers.

01/21/2022: Spokane, WA

Application support analysts provide customer service to users of applications on smartphones and computers.

01/24/2022: Juneau, AK

These analysts make recommendations as to the selection and customization of applications to best align with user needs and high-level goals related to budget and productivity.

02/15/2022: Greensboro, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Application Support Analyst jobs

Successful Application Support Analysts are abstract and creative thinkers who thrive on tackling difficult challenges.

03/14/2022: Charlotte, NC

Many applications work with databases and run on server operating systems, so the analyst also should be able to troubleshoot these.

12/27/2021: South Bend, IN

Application support analysts need both technical and human skills to perform their duties effectively.

03/08/2022: Fort Lauderdale, FL

Application support analysts can provide support through email, phone calls or live chat.

01/18/2022: Frankfort, KY

Applications support usually offers technical support and human support.

03/11/2022: Omaha, NE

Step 3: View the best colleges and universities for Application Support Analyst.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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