About Interbrand
Interbrand understands what it takes today to build the world's most iconic brands.
To support our clients in an ever more complex and fascinating world, we have renewed our commitment to both common global standards and greater empowerment, experimentation and entrepreneurialism.
Interbrand is its people. We are a global team of highly diverse thinkers, makers and collaborators. We are proud of our heritage and often regarded as the university of branding. Over the past four decades, we have pioneered iconic work and invented many of the brand building tools that are now commonplace.
In collaboration with many of the world's leading brands, we are pioneering the future of brand building. In a world where people's expectations are moving faster than businesses, we give our clients the confidence to make Iconic Moves that create desire and utility, reshape the competitive landscape and drive extraordinary results.
The Interbrand Best Global Brands study/rankings are resources to our clients and the industry, providing proprietary data and insight for our role as client partner and commentator. We have published 18 books on brands and are often the reference point for university curriculum and professional associations. Today, through our own Academy, we aim to be the most impactful learning environment in the marketing world.
Our Behaviours
Our culture is informed by a set of behaviours we co-created as a business. Our behaviours give us space to experiment, permission to speak out, and a model of leadership that anyone in the business can adopt. Our behaviours are Lead with love, Be Brave, Listen First and Make it happen. We are proud of our behaviours. They make us, us.
The Manager, Client Services will help orchestrate business development efforts including outbound activities, responses to inbound RFIs and RFPs, client pitch presentations, and seamless transition of new business to Interbrand client teams.
This job requires a strategic thinker with persuasive presentation skills and overflowing enthusiasm. As Manager, Client Services, you must be a personable, strong conceptual thinker; have high energy, excellent writing, and communication and presentation skills. You will need to have a strong business sense, have endless curiosity for brand strategy and creativity, be highly detail-oriented and organized, thrive in a team environment and have the ability to work autonomously. Your day-to-day will include a variety of activities, including pulling backgrounder analysis of a brand and its competitors, getting an integrated team ready for an internal client brief interrogation session, leading introductory calls with prospects, crafting outlines for pitch decks, and working with legal and finance teams to navigate the contracting process.
THE ROLE:

• Support the orchestration of pitch and proposal development from the initial engagement with a prospect through contract negotiations
• Prepare 'backgrounder' documents on specific brands and industries via desk research
• Contribute to planning and execution of primary research to inform pitches and proposals
• Track relevant industry news, i.e. M&A activity and executive changes as well as brands, services, and offerings launched by Interbrand competitors
• Develop strategic content to be incorporated into pitches and proposals
• Standardize and update case studies
• Take an active role in preparing for client sessions (Q&A's, tissue sessions, presentations)
• Build client relationships outside immediate client contacts
• Support marketing team efforts in the pursuit of developing Interbrand's brand

WHAT YOU BRING TO THE TABLE:

• 3 years experience in a related role and space; we have a broad definition of "related," including any business development role in the branding or strategy space or adjacent industry; a project/account management role or strategist role in the branding or strategy space
• Strong strategic, visual, verbal, organizational, and time management skills
• Familiarity with brand strategy, brand architecture, brand experience, and brand identity design
• An enthusiastic and infectious work ethic and the ability to collaborate, uncover insights, and develop client-ready outputs
• Conceptual thinking, especially the ability to critique and discuss your work as well as the work of others
• Proficiency in Microsoft Office, especially PowerPoint

Compensation

• Base salary range of $70k to $85k
• This range represents the low and high end of the base salary someone in this role may earn as an employee of Interbrand in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience; training; associated responsibilities; other business and organizational needs; and geographic location (to account for comparative cost of living). The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.
• Benefits for this role include: Health/Vision/Dental Insurance; Family Forming Benefits; 401(k); Employee Stock Purchase Program; Annual Education Assistance; Health and Wellness Discounts; Spending and Saving Accounts; Vacation, Sick, and Personal Days; Paid Parental and Medical Leave; Life, AD&D and Disability Insurance; EAP; Mobile Phone Reimbursement

We are building a connected, collaborative and inclusive human culture. As part of that culture, Interbrand is committed to creating spaces for open communication, transparency, and equitable support for all levels of employees. Diversity, equity, and inclusion are driving forces in how we create and embrace community while allowing our employees to refine their craft and solve problems for the world's best global brands. Interbrand has both local and global DEI Task Forces, in addition to access to the Omnicom People Engagement Network (OPEN), OPEN Pride, Omniwomen, and are proud supporters of ADCOLOR.
We are working through access barriers across our job site, so if you run into any issues and would like this information in an alternative format, or would prefer to apply via email, please send us a message at careers@interbrand.com.