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7 Patient Services Representative Jobs in El Segundo, CA

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InterDent Service Corporation
El Segundo, CA | Full Time
$41k-50k (estimate)
6 Days Ago
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InterDent Service Corporation
El Segundo, CA | Full Time
$41k-51k (estimate)
6 Days Ago
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Patient Services Representative
$41k-50k (estimate)
Full Time 6 Days Ago
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InterDent Service Corporation is Hiring a Patient Services Representative Near El Segundo, CA

This position is offering a Training Bonus of over $1,000!

  • 30 Days:$500
    60 Days: $350
    90 Days:$175

Do you find fulfillment helping others? At InterDent and our dental brand Gentle Dental, our priority is our patients, and providing them with the highest standard of care. Our relationship with a patient begins early on with a phone call. Our patient services representatives are ready to assist, whether it’s setting up their first appointment, or handling concerns. This group of people is caring and professional, but above all, committed to helping their patients. Would you like to begin your career path in the dental field? No worries, no dental experience is necessary. Our dedicated management team is ready to train. 
At InterDent, and in our 150 affiliated dental offices, we build relationships for life, serving over one million patients each year. Gentle Dental provides high-quality comprehensive care, including general dentistry, orthodontics, periodontics, endodontics, pedodontics, prosthodontics, and oral surgery. 
Hours of Operation: Shifts available and range from 7:15 a.m to 8 p.m. PST

Job Location:

El Segundo Support Center2260 E Imperial HwyEl Segundo, CA 90245, USACompensation: Hourly base pay, plus commission plan plus $1,025 training bonus

  • $16 per hour plus bonuses
  • Realistic and conservative bonus earnings are estimated at $350 - $400 per month
  • Agents have the opportunity to earn an additional $300 per month on top of the first bonus based on more challenging metrics for a total monthly bonus amount of $650 - $700 plus hourly rates of pay

Essential Duties and Responsibilities:

  • Respond to high volume inbound phone calls while compassionately handling questions and/or concerns
  • Schedule new patient appointments
  • Use trained sales tactics to reach company goals of appointments set and customer satisfaction
  • Various duties as assigned by the Call Center Leadership Team
Qualifications:
  • High school diploma or equivalent
  • 1-2 years of customer service experience
  • Ability to accurately type 40 wpm
  • Desire to exceed customer expectations
  • Experience working in a fast-paced, customer-driven environment

Benefits:

  • Employee Assistance Program
  • Medical and pharmacy, dental, vision (for employees and their families)
  • Basic life, AD&D, and long-term disability insurance
  • 6 Paid holidays and 1 Paid floating holiday
  • PTO (80 hours per year for hourly; 120 hours per year for salaried)
  • 401k plan and deferred compensation plan
  • CE credits
  • Opportunities for advancement within the company

Job Summary

JOB TYPE

Full Time

SALARY

$41k-50k (estimate)

POST DATE

09/11/2024

EXPIRATION DATE

11/08/2024

WEBSITE

interdent.com

HEADQUARTERS

El Segundo, CA

SIZE

1,000 - 3,000

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The job skills required for Patient Services Representative include Customer Service, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Services Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Services Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient Services Representative positions, which can be used as a reference in future career path planning. As a Patient Services Representative, it can be promoted into senior positions as a Patient Referral Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Representative. You can explore the career advancement for a Patient Services Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Services Representative job description and responsibilities

The Patient Services Rep reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditat

02/28/2022: Vallejo, CA

Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement.

02/15/2022: Kennewick, WA

Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.

03/07/2022: Saint Cloud, MN

Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.

12/16/2021: Fort Wayne, IN

This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments.

02/11/2022: Troy, NY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Services Representative jobs

Representatives must use quality customer service techniques to ensure patient needs are met.

01/25/2022: Johnstown, PA

Some patient services representative roles require additional training.

12/23/2021: Lebanon, PA

Both Patient Service Representatives and Patient Care Specialists, some of the skills necessary to complete the responsibilities of each role are similar.

12/21/2021: Lawrence, MA

Furthermore, many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.

02/16/2022: Stockton, CA

Must exercise empathy and respect to provide excellent customer service for patients.

12/21/2021: Omaha, NE

Step 3: View the best colleges and universities for Patient Services Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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