ABOUT US

Interdynamics delivers a variety of mental health services to clients across the lifespan–from pediatric and school-based services, to addiction and substance use counseling, to individual behavioral health services, and much more. 

At Interdynamics Inc., we are client-focused, value-oriented, quality-obsessed, and people-centric. By joining Interdynamics, Inc., you are becoming part of an organization that shares your passion for behavioral health and wellness, and utilizes that passion to deliver care at a high level.

POSITION SUMMARY

In this role, you will have the opportunity to provide administrative support to patients, fellow employees and referral sources through the coordination and administration of the front office activities. The ideal candidate will have a background in an administrative role with strong computer proficiency, and customer service. Typical responsibilities include scheduling appointments, validating insurance and payment authorization, inputting claims, processing payments, performing account collections, conducting billing research and responding to telephone inquiries.

RESPONSIBILITIES 

• Managing incoming phone calls

• Responsible for patient appointment scheduling

• Complete intake for patients 

• Creation of new patient charts and maintenance of patient records

• Scanning and filing patient documents and ensuring complete and accurate information

• Obtaining insurance authorization and verification 

• Providing information for patients and posting over the counter payments

• Daily document research on an electronic health/medical record system

• Ensuring the availability of treatment information by retrieving and updating patient records

• Verifying financial records and collecting patient charges while filing and expediting third-party claims

MINIMUM QUALIFICATIONS

• High School Diploma or equivalent required, Bachelor Degree is an asset 

• 2 years of experience in medical office or similar role, preference is given to candidates with experience in behavioral health 

• Experience with insurance verification and authorization is preferred

• Experience with medical billing and coding is preferred 

• Excellent communication and collaboration skills with the ability to work effectively in a virtual team environment.

• Comfortable using virtual platforms and technology to deliver services and maintain accurate records (Electronic Health Records) .

• Bilingual in English/Spanish is a plus

Employment with interdynamics is contingent upon completing screening requirements (including, but not limited to, Criminal Background Check and State Child Abuse Registry Clearance).

PERKS AND BENEFITS

We believe our employees are our most important asset. Interdynamics offers competitive salaries and values employees with a diversified benefits package. Our perks and benefits include: 

• Affordable health insurance with company contribution

• Dental, vision and life Insurance at no cost to the employee 

• Employee assistance program 

• 401(k) with a company match 

• Generous paid time off (PTO) and paid holidays

• Corporate discounts with thousands of companies

• Flexible schedules and hybrid working environment 

• Comprehensive training and continued professional development 

• Opportunities for professional advancement

• and more! 

Interdynamics Inc. does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.

WHY JOIN INTERDYNAMICS? 

• we are a dynamic organization with a strong record of accomplishment of innovation and growth.

• we provide staff with excellent career growth opportunities.

• we prioritize and give value to a clinician’s work-life balance.

• we offer staff competitive compensation and benefits offerings.

• we value clinician voice and perspective and encourages collaboration