3 customer service field technician flooring shower tile Jobs in manteca, ca
Interior Logic Group is Hiring a Customer Service Field Technician (Flooring & Shower Tile) Near Manteca, CA
Summary
The primary responsibility of the Customer Field Service Technician (Flooring /Shower Tilewill be responsible providing excellent customer service regarding warranty repair or installation of products.
Physical Requirements
- Ability to stand, sit, walk, bend and stoop for 8 hours. Minor lifting and carrying may be required.
- Work performed at construction jobsites and office.
- Level I:
- High School diploma or general education degree (GED) or 3 years related experience and/or training; or equivalent combination of education and experience
- 1 to 3 years of experience
- Must have valid Driver's License and vehicle insurance as required by State law
- Experience in one or more trades - Flooring - (tile, carpet, wood, LVP), Cabinets, Countertops
- Level II:
- All Qualifications in Level I plus:
- 2 to 5 years of experience
- Flooring: Able to repair and replace tile and wood/LVP
- Good verbal communication skills for customer contact production
- Good organization skills
- Level III:
- All Qualifications in Level II plus:
- 5 plus years of experience
- Expert in larger replacements and repairs of multiple products and trades
- Mentoring and training capabilities production
- Level I
- Perform simple repairs and touch-ups following production installation on all trades
- Perform minor installation tasks following/during production process
- Perform simple logistical tasks related to production install
- Other duties as assigned
- Level II
- All Functions included in Level I plus:
- Handles builder and homeowner requests as needed
- Initiates claims and oversees the claims process with vendors
- Inspects and diagnoses product and installation issues
- Schedules employee technician and independent contractor base to execute appointments
- Confirmation of completed appointments
- Other duties as assigned
- Level III
- All Functions included in Level II plus:
- Performs repairs and replacements of 3 or more materials
- Other duties as assigned
If you like working with a growing close knit team and helping home owners design the home of their dreams, come build your career with us!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, individual with disabilities, veteran status, gender identity or national origin.
Job Summary
Full Time
$57k-77k (estimate)
07/02/2024
07/19/2024
interiorlogicgroup.com
GREENVILLE, SC
3,000 - 7,500
2013
Private
J L MITCHELL
$200M - $500M
Business Services
Related Companies
About Interior Logic Group
Interior Logic Group is an architectural firm that provides interior designing and installation services for residential and commercial sectors.
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