The Senior Project Manager (Sr. PM) will lead the development and execution of project management best practices for InterMed. This role will provide guidance to project managers and employees leading departmental projects across the organization, ensuring all projects follow best practices and meet expected standards. The Sr. PM will also act as the Project Manager for individual projects and will act as the centralized resource for InterMed’s Lean Six Sigma program. This role demands a person with strong organizational and communication skills, focusing on strategic planning, resource allocation, budget management, and ensuring project deliverables meet quality standards and timelines.

ESSENTIAL FUNCTIONS

Organizational PM Functions

• Build and disseminate best practices in project management across the organization.
• Develop and implement comprehensive project plans, templates, tools, and dashboards to improve project performance across the organization.
• Provide guidance to project managers and employees leading departmental projects across the organization, ensuring all projects follow best practices and meet expected standards.
• Coordinate with cross-functional teams to ensure project objectives are met, monitoring progress of projects across the organization and supporting adjustments as necessary.
• Manage project budgets and provide regular financial reports to stakeholders.
• Ensure project compliance with company policies.

Direct Project Support Functions

• Work with project team members to develop detailed project plans including tasks, milestones, and resource allocations.
• Track project deliverables/tasks.
• Lead internal implementation team meetings as needed to discuss project progress, problems, and solutions.
• Facilitate technical conference calls to discuss problems and resolutions.
• Track all open issues and key decisions until resolved.
• Oversee day-to-day aspects of assigned projects to ensure each project is on-time and within budget with a high level of quality, while delivering all key milestones and deliverables and adhering to project management standards and guidelines.
• Manage expectations during the project lifecycle; conduct Project Kick-off meetings, identify all project stakeholders, define and clarify project roles & responsibilities.
• Work with all stakeholders to define project scope and acquire all necessary resources.
• Manage competing priorities effectively and efficiently.
• Conduct regular project reviews (project dashboard) and communicate status of all assigned projects in both formal and informal settings, using clear, open communications.

Lean Six Sigma Functions

• Utilize Lean Six Sigma and other process improvement methodologies to support multidisciplinary process improvement initiatives to enhance organizational effectiveness, improve quality, eliminate waste, ensure high level of patient care and satisfaction, and staff and provider satisfaction and engagement.
• Utilize analytical and problem-solving skills to conduct root cause analysis, assess current business performance and drive continuous improvement initiatives.
• Works collaboratively with care team members and management team members to ensure that learnings and best practices from each department are shared across all departments.
• Acts as a change representative to promote continuous improvement culture throughout InterMed in alignment with the organization’s mission, vision, and values.
• Demonstrate professionalism and promote the delivery of high-quality care representing InterMed’s mission, vision and values.
• Establish trusting relationships and partnerships with staff, providers, and business partners.
• Other duties as assigned.

JOB REQUIREMENTS

• Bachelor’s degree in Business, Project Management, or equivalent combination or education/experience.
• PMP Certification required.
• Green Belt certification in Lean and/or Lean Six Sigma required.
• 5 years of PMO experience and at least 3 years within the healthcare field.
• Prior supervisory or team lead experience preferred.
• Prior experience leading Lean Six Sigma programs preferred.
• Proficiency with project management software (MS Project, Smartsheet, Power BI preferred).
• Ability to work in a fast-paced environment while managing multiple, competing priorities.
• Thorough understanding of project management principles and planning.
• Advanced time management and analytical skills.
• Proven record of success working in a collaborative manner with senior management.
• Excellent people skills, with an ability to partner and work effectively with all levels of employees within InterMed.
• Possess personal qualities of integrity, credibility, and commitment to corporate mission
• Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems.
• Ability to make decisions utilizing sound judgment.
• Skilled in creating a “team focused” work environment.
• Excellent communication skills: listening, oral and written.

InterMed is an equal opportunity workplace and prohibits discrimination or harassment of any kind. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity and/or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.