InterMed is Hiring a Medical Receptionist - Internal Medicine Near Portland, ME
ESSENTIAL FUNCTIONS
Greet incoming patients using friendly, respectful communication
Obtaining and documenting up to date demographic information for patient, including updated insurance information, license information, etc.
Accept patient payments and document accordingly
Familiar with payments required from patients enrolled in all insurance plans that InterMed participates with and collect necessary co-pays
Maintain accurate transaction batches on credit card machine; balance cash drawer
Assist billing office with problem resolution as necessary
Notify clinical staff that patient has arrived via the EMR
Make patient aware of any unusual delay in their appointment time
Answer incoming telephone calls using pleasant phone voice and proper telephone etiquette
Be familiar with forms necessary for patient appointments
To include printing, assembling, and mailing patient packets
Be familiar with computerized appointment scheduling system and schedule patients with all necessary follow-up and ancillary appointments
Ability to prioritize telephone encounters
Monitor automated confirmation calls and update EMR
Flexibility and willingness to work as a team member
Proficient with Windows based computer applications
Accurate transcribing and data entry skills
Excellent typing and accurate documentation of patient encounter
Taking patient temperatures upon arrival to practice on a rotating basis with other staff
Ask health screening questions to all patients
Verify appointment time
Advise patient if they can proceed with appointment or need to reschedule
JOB REQUIREMENTS
High school graduate
Ability and willingness to provide excellent customer service to patients, InterMed colleagues and vendor
Ability to work independently and accurately
Ability to work well in busy environment
Full Time and Part Time positions available! InterMed is an equal opportunity workplace and prohibits discrimination or harassment of any kind. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity and/or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.