ESSENTIAL FUNCTIONS

• Greet incoming patients using friendly, respectful communication
• Obtaining and documenting up to date demographic information for patient, including updated insurance information, license information, etc.
• Notify clinical staff that patient has arrived via the EMR
• Make patient aware of any unusual delay in their appointment time
• Answer incoming telephone calls using pleasant phone voice and proper telephone etiquette
• Be familiar with forms necessary for patient appointments
  • To include printing, assembling, and mailing patient packets
• Be familiar with computerized appointment scheduling system and schedule patients with all necessary follow-up and ancillary appointments
• Flexibility and willingness to work as a team member
• Transfer healthcare information in paper format to electronic format
• Scan documents and attach to electronic chart following department workflows and policies
• Other responsibilities as directed by manager or coordinator

JOB REQUIREMENTS

• High school graduate
• Ability and willingness to provide excellent customer service to patients, InterMed colleagues and vendors
• Ability to work independently and accurately
• Ability to work well in busy environment

Schedule:

Flexible: 16-40 hours per week available
Clinic open Monday - Thursday 8:00 AM - 5:00 PM
September 3, 2024 - November/December 2024