121 Service Manager Jobs in West Valley, UT
Intermountain Bobcat is Hiring a Service Manager Near West Valley, UT
The Service Manager manages the dealerships service department. This includes managing employees, delegating work, managing repair lead-time, and reviewing performance & profitability indicators.
Essential Functions
Manage Service Technicians and Service Writers to ensure repairs are completed & billed out properly
Assure that Service Technicians are appropriately clocked into jobs and billing the appropriate time.
Assure all work orders are invoiced properly
Manage Work-In Process and control service lead-time
Understanding of job codes and ensuring items are properly quoted
Understand and manage Service Technician training certifications and development
Document and update service and warranty tickets
Invoice and follow up with customers regarding their billing or questions on repairs
Ensure that customer communication is updated (including Modern Software) and followed according to company policy
Understand and manage key performance indicators such as efficiency, recovery rate, and rework %
Manage WIP and Service department lead-time in accordance with company policy
Ensure all warranty paperwork and documentation is completed and filed in accordance with Manufacturers policy
Ensure all PDI and Sales Installs are completed properly
Maintain a safe working environment and follow all industry and company safety regulations
Perform other duties and tasks assigned by Manager
Associates Degree in Mechanics from an accredited Technical School/College or 5 years experience in Compact Equipment or related service.
3 years of management experience preferred.
Knowledge and Skills
Know and understand warranty procedures and service issues and procedures.
Know and understand requirements for documenting work orders and invoices.
Understand product performance expectations and limitations.
Understanding of Service performance & profitability indicators
Perform varying computer skills including efficient and responsible use of email.
Able to work with minimal supervision
Compact Construction Equipment Repair Experience (preferred)
Ability to Operate Machinery
Able to lift 40lbs on a consistent basis
Knowledge of industry-related safety regulations.
Job Summary
Full Time
$85k-109k (estimate)
06/26/2024
07/24/2024
The job skills required for Service Manager include Billing, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
02/28/2022: Frankfort, KY
The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
02/08/2022: Poughkeepsie, NY
The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
01/17/2022: Lansing, MI
Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
12/13/2021: Frankfort, KY
Responsible for understanding each customer's expectations and delivering services as needed.
02/15/2022: Abilene, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
01/13/2022: Middlesex, NJ
A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
01/25/2022: Atlanta, GA
Experienced leader with proven record providing exceptional customer service operations.
01/21/2022: Grand Rapids, MI
Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
01/27/2022: Pittsburgh, PA
The service manager must also be able to work under stress besides handle stress.
12/20/2021: Pittsburgh, PA
Step 3: View the best colleges and universities for Service Manager.
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