1 Parts Counter Sales Representative Job in Salt Lake, UT
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Intermountain Lift Truck is Hiring a Parts Counter Sales Representative Near Salt Lake, UT
- Monday to Friday, 1st shift
- Tuition reimbursement
- Medical, Dental, Vision, Supplemental, Life Insurance and Wellness programs
- 401k/Profit Sharing
- 120 hours PTO
- 10 Paid Holidays
- Training and development
- Referral program
- We embrace a work lift balance
- Safety is standard!
- We invest in technology so you have the best tools for the job
- Leadership has the teams back!
- Our growing company provides many advancement opportunities
- Everyone has what they need to make a difference
Job Duties:
- Provides support to field and shop technicians by answering inbound calls, looking up parts, providing advice on related parts needed, placing emergency orders, and communicating backorders to customers and technicians.
- Acts as a liaison between technicians, customers, and suppliers communicating pricing, delivery times, backorders, etc.
- Follows up on backorders and assesses if new sourcing is needed to expedite parts delivery.
- Places routine stock and emergency orders with external suppliers.
- Maintains an orderly parts warehouse and bin locations to support the company’s 5S culture.
- Processes outbound orders from picking to packing for customers and technicians.
- Performs routine inventories of customer consignments to accurately charge shortages.
- Provides analysis of van inventories assessing what parts need to be frozen, increased, or removed.
- Resolves customer complaints and issues with a high degree of customer service.
- Processes remanufactured cores to obtain credit from suppliers.
- Assists the Sales Department with parts requests.
- Receives and fills both online and telephone orders for parts.
- Solicits new and existing accounts by phone.
- Reads catalogs, microfiche viewers, or computer displays to determine replacement part stock numbers and prices.
- Receives payment and/or obtains credit authorization.
- Advises customers/technicians on substitution or modification of parts when identical replacements are not available.
- Examines returned parts for defects, and exchanges defective parts or refunds money.
- Measures parts, using precision measuring instruments, to determine whether similar parts may be machined to required sizes.
- Performs follow-up sales calls with customers to ensure product satisfaction is met.
- Contacts new and existing customers to meet and surpass goals for the Parts Department.
- Maximizes customer sales potential by examining parts usage and providing advice on parts stocking based on lead times, consumables, maintenance type, application etc.
- Establishes regular communication with managers to resolve any ongoing issues with customers.
- Promotes and sells equipment and service products to customers, generating increased revenue.
- Maintains professionalism on the job at all times.
- Is reliable and punctual in reporting for work as scheduled.
- Performs other duties of a similar nature as required.
- High School Diploma or equivalent. Associate’s Degree preferred but not required.
- Two or more years of experience in a material handling or automotive industry preferred but not required.
- Must have previous customer service experience, including strong verbal and written communication skills.
- Proficiency in Microsoft Office suite.
- Is knowledgeable of use and features of various parts, based on knowledge of machines or equipment.
- Must be able to push, pull, lift 50 lbs., twist, walk throughout the shop and warehouse, climb ladders, climb stairs
- Ability to work independently and to effectively prioritize demands and execute tasks.
- Keen attention to detail.
- Strong written and verbal communication skills with the ability to convey information to internal and external customers in a clear and concise manner.
- Fast paced environment, multi-tasking skills required.
Job Summary
Full Time
Wholesale
$55k-75k (estimate)
07/20/2023
08/31/2024
intermountainlifttruck.com
SALT LAKE CITY, UT
<25
2003
MARK WILLIAMS
$10M - $50M
Wholesale
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About Intermountain Lift Truck
Intermountain Lift Truck is one of the largest material handling equipment companies in Utah. We are locally owned and operated, and for over 15 years we have been ensuring that each customer receives the best service at the lowest cost possible. We are an authorized dealer for CAT Lift Trucks, Mitsubishi Forklift Trucks, Jungheinrich, and Donkey Forklifts. We have a full service diesel repair shop in Salt Lake City. We offer a full line of parts and repair services for all makes and models of industrial machinery, fleet vehicles, commercials doors and docks, and much more.
The job skills required for Parts Counter Sales Representative include Customer Service, Counter Sales, Pricing, Integrity, Teamwork, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Parts Counter Sales Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Parts Counter Sales Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Parts Counter Sales Representative positions, which can be used as a reference in future career path planning. As a Parts Counter Sales Representative, it can be promoted into senior positions as a Retail Sales Staff that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Parts Counter Sales Representative. You can explore the career advancement for a Parts Counter Sales Representative below and select your interested title to get hiring information.
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