PROVIDING RIGHT SOLUTIONS FOR ALL FIRE PROTECTION NEEDS SINCE 1990.
International Fire Protection (IFP) is an Alabama-based values driven fire suppression company. We have charted our history and legacy on our purpose of building meaningful relationships while making the world a safer place. Therefore, LIFE SAFETY IS OUR BUSINESS, as such, we promise to be the trusted leader in fire protection, delivering the highest quality life safety solutions with commitment to customer satisfaction and operational excellence.

WHAT WE OFFER:

• Health, Dental, Vision
• Flex Spending Accounts (health and dependent)
• 401(k), ESPP, Profit Sharing
• PTO & Company Paid Holidays
• EAP

Service Superintendent
The Superintendent is responsible for supervising all field related activities and day-to-day operations,
providing necessary training and tools to field crews, and holding them accountable to completing jobs
within budgeted labor hours.

SUPERINTENDENT CORE COMPETENCIES
➢ Ensures Accountability: Holding self and others accountable to meet commitments.
➢ Communicates Effectively: Developing and delivering multi-mode communications that
convey a clear understanding of the unique needs of different audiences.
➢ Decision Quality: Making good and timely decisions that keep the organization moving
forward.
➢ Plans and Aligns: Planning and prioritizing work to meet commitments aligned with
organizational goals.
➢ Drives Results: Consistently achieving results, even under tough circumstances.
➢ Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and
authenticity.
➢ Optimizes Work Processes: Knowing the most effective and efficient processes to get
things done, with a focus on continuous improvement.

SUPERINTENDENT ESSENTIAL DUTIES AND RESPONSIBILITIES
➢ Proactively manage the quality of work performed in the field; intervene as required to ensure
quality control standards are met.
➢ Consistently complete projects within budgeted labor hours.
➢ Maintain proper crew mix and construction schedule.
➢ Manage needs of the field, ensuring tools, stock, vehicles, and equipment are in proper quantity
and condition.
➢ Identify, hire, and develop new crew members as required.
➢ Set goals for field teams and ensure their development from new-hires to foremen. As you
progress in your career, seek to train your replacement.
➢ Build and maintain customer relationships. Up-sell the full array of International Fire Protection
Inc. services, especially those outside of your department.
➢ Travel as required to job sites, or as directed by your department leader.
➢ Enforce contractual starting and quitting times, including lunch and break periods.
➢ Work proactively to plan tool, equipment, and material deliveries with foremen.
➢ Monitor delays or work stoppages; promote immediate reporting from foremen regarding issues
on job sites.
➢ Respect the customer’s property. Dispose of all trash properly and be aware of your
surroundings to avoid property damage.
➢ Understand, follow, and enforce all customers, APi Group and International Fire Protection Inc.
safety and security policies and procedures.
➢ Obey all safe, reasonable, and legitimate leadership directives.
➢ Comply with the union collective bargaining agreement.

SUPERINTENDENT EXPECTATIONS

Knowledge
➢ Excellent understanding of project mobilization.
➢ Superior knowledge of project schedules and labor forecasting.
➢ Clear understanding of all employees’ current skills and abilities and leverages those to
increase profitability.
➢ Subject Matter Expert concerning NFPA and local codes and standards.
➢ Knowledge of proper tool and equipment needs.

Planning
➢ Monitor job productivity and implement methods to promote cost control.
➢ Proactively manage field operating costs; including staff, vehicles, tools, equipment, etc.
➢ Provide accurate projections of cost-to-complete.
➢ Assist sales team to help achieve accurate labor and equipment estimates.

Problem Solving
➢ Proactive approach to identifying and addressing issues (internally and externally).
➢ Stay positive and encourages strong morale, including empowering others to do their best.
➢ Motivate staff members through appropriate recognition and encouragement.
➢ Remove obstacles to ensure success of team.

Safety
➢ Conduct at least 3 safety audits per month.
➢ Maintain proper safety conditions and training for field crews.
➢ Ensure all required licenses and certifications are in place and up to date.
➢ Ensure the field has all necessary manufacturers’ training / certifications for equipment and
materials.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.

International Fire Protection Inc. and its subsidiaries are affirmative action and equal opportunity employers, and do not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Disability/Veteran