Are you passionate about making a positive impact on the lives of refugees? Do you thrive in a challenging and rewarding environment?
If so, we have an exciting opportunity for you!

The Receptionist is the face of the agency. It is an extremely important job. All of those who enter the IISMO develop their impression of the agency based on how they are treated at the front desk. This means that all people must be treated with utmost respect, patience, and courteousness. One never knows if the visitor is a client, volunteer, donor, or neighbor. A friendly disposition is key to a successful receptionist. Welcoming all who enter with a warm approach is important. Politeness, patience, and ability to multi‑task are essential.

Join our team of dedicated professionals who are committed to excellence and integrity in all that we do. Take the next step in your career and apply today. You can get great benefits such as medical, dental, vision, and life insurance; including flexible spending account, PTO, retirement benefit, 10 paid holidays - including 3 floating holidays, paid parental leave, and paid lunch hour.

Duties/Responsibilities

• Answering phones and forwarding phone calls to appropriate recipients.
• Welcoming guests and directing them to the person or office they are visiting
• Understand and support the agency's mission, vision and core values
• Provide culturally competent, equitable client services as directed
• Maintaining office supplies and placing orders when inventory is low
• Monitor security cameras
• Receive packages and mail
• Other duties as assigned

Required Skills/Abilities

• Ability to prioritize and effectively manage multiple projects concurrently.
• Ability to meet deadlines.
• Ability to work independently and as part of a team as necessary.
• Ability to maintain confidentiality of organization's information.
• Ability to work productively in a multicultural environment and demonstrate respect for differences.
• Ability to effectively communicate both orally and in writing.
• Experience with Microsoft Word, Microsoft Outlook and Microsoft 365.
• CPR certified (preferred)
• Missouri Notary (preferred)
• Fluent in a second language( preferred)

Education and Experience

One‑year related experience and/or High School diploma or equivalency

JOIN US!

Get ready to make a difference in the lives of refugees every day! If you believe that this position matches your requirements, applying for it is a breeze. To apply through our website or to view other job openings, visit iistl.isolvedhire.com/jobs/

INTERNATIONAL INSTITUTE OF SOUTHWEST MISSOURI: OUR STORY

The International Institute of Southwest Missouri (IISMO), is a division of the International Institute of St. Louis, a nonprofit organization. IISMO is our community's immigrant service and information hub. Our programs and services for immigrants, their families, and the wider community are locally and nationally-acclaimed. We connect new arrivals with services and resources, engage foreign-born and the wider community, and build a more inclusive community.

Our Philosophy of Service: We SERVE with integrity, empathy, and respect. We are ACCOUNTABLE to our clients, our community, and ourselves. We CULTIVATE our clients' dignity through choice. We support all aspects of immigrant and refugee journeys from ARRIVING to THRIVING.

The above statements describe the job's essential responsibilities and requirements. This is not an exhaustive list of the duties that may be assigned to job incumbents.

Candidates of diverse backgrounds are strongly encouraged to apply.

EEO/AA