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Service representative
$69k-87k (estimate)
Full Time | Durable Manufacturing 1 Week Ago
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International Paper is Hiring a Service representative Near Norwalk, CA

What if you were given the opportunity and responsibility to make a difference? At International Paper, you control your destiny.

We offer challenging assignments and total rewards in countries around the world. When we say infinite possibilities, we mean it.

Apply now and join a community that improves people’s lives, the planet and our company’s performance by transforming renewable resources into products people depend on every day.

Position Title :

Recycling Services Representative

Physical Location : 12851 Alondra Blvd

12851 Alondra Blvd

Norwalk, CA 90650

Pay Range : $74,900-$99,800 *Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range.

This job is eligible to participate in our Sales Incentive Plan.

A Recycling Representative’s role is to evaluate a supplier’s recycling needs and offers, through consultative sales techniques, recommendations to fulfill those needs in order to generate and maintain profitability to achieve unit objectives and business goals.

Executing business development activities through all phases of the sales process including prospect development, cold calling, submitting proposals, and actively competing for recovered fiber from commercial, manufacturing, and industrial business that generate recyclable materials is a primary function of this role.

Some examples of these include printers, distribution centers, and manufacturing businesses. The position requires an individual that is self-motivated and capable of selling a service rather than a product and acquiring new customers that are profitable while meeting their recycling demands.

The Job You Will Perform :

  • Develops and secures profitable recyclable material supply for the plant
  • Understands plant costs and applies that knowledge through the use of account profitability analysis tools
  • Understands the plant's capabilities and sources fiber accordingly, using professional selling skills to acquire new business
  • Develops and executes an effective prospecting and fiber procurement plan
  • Monitors recycling market pricing and adjusts existing supplier pricing as needed to maintain satisfactory margin
  • Acts as a liaison between the supplier and the plant to ensure timely, accurate information flow between the two in order to maintain a positive long term relationship
  • Develops a clear understanding of supplier's business and critical requirements through frequent visits to supplier’s facilities.
  • Handles supplier complaints promptly and effectively
  • Practices effective time and territory management
  • Functions effectively as a member of the plant fiber sourcing team
  • Interfaces effectively with other departments and maintains open lines of communication with stakeholders
  • Owns the account and all that the account entails
  • Understands buy sell margins and overall margin management

The Skills You Will Bring :

  • High School Diploma or equivalent
  • Four-year college degree in business with emphasis in marketing or business administration (preferred)
  • Minimum two years’ successful direct outside sales or fiber sourcing experience
  • Familiarity with the recycled fiber industry and / or pulp and paper industry
  • Fiber sourcing, sales and / or marketing experience in wastepaper recycling
  • Interest in general management as a potential career path
  • Strong organizational skills and the ability to handle multiple responsibilities
  • Effective oral and written communication skills
  • Demonstrated customer / supplier focus with the ability to listen, understand and analyze the needs of customers / suppliers
  • Ability to recognize changes in market conditions and adapt marketing strategies accordingly
  • Strong people skills, with the ability to work with a variety of personalities from diverse backgrounds
  • Basic financial skills in managing gross margin and basics of account profit abilities in relation to a facility’s P&L
  • Working knowledge of Microsoft Word and Excel computer applications
  • Ability to relocate (Relocation is available for this position)
  • The above job description in no way states or implies that these are the only duties to be performed. The employee is expected to perform other duties necessary for effective operation of the Plant.

The Benefits You Will Enjoy :

International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets.

The Impact You Will Make :

We continue to build a better future for people, the plant, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 120 years.

Join our team and you’ll see why our team members say they’re Proud to be IP .

The Culture You Will Experience :

International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. You will learn Safety Leadership Principles and have the opportunity to opt into Employee Networking Circles such as IPVets, IPride, Women in IP, and the African American ENC.

We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly diverse culture.

The Company You Will Join :

International Paper (NYSE : IP) is a leading global supplier of renewable fiber-based products. We produce corrugated packaging products that protect and promote goods, and enable worldwide commerce, and pulp for diapers, tissue and other personal care products that promote health and wellness.

Headquartered in Memphis, Tenn., we employ approximately 38,000 colleagues globally. We serve customers worldwide, with manufacturing operations in North America, Latin America, North Africa and Europe.

Net sales for 2022 were $21.2 billion. Additional information can be found by visiting InternationalPaper.com.

International Paper is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities.

If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and / or to receive other benefits and privileges of employment, please contact reasonable.

accommodations@ipaper.com or (877) 973-3919.

Norwalk CA 90650

Last updated : 2024-06-19

Job Summary

JOB TYPE

Full Time

INDUSTRY

Durable Manufacturing

SALARY

$69k-87k (estimate)

POST DATE

06/20/2024

EXPIRATION DATE

09/19/2024

WEBSITE

internationalpaper.com

HEADQUARTERS

MEMPHIS, TN

SIZE

>50,000

FOUNDED

1898

CEO

MARK S SUTTON

REVENUE

$10B - $50B

INDUSTRY

Durable Manufacturing

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The job skills required for Service representative include Written Communication, Leadership, Pricing, Creativity, Networking, etc. Having related job skills and expertise will give you an advantage when applying to be a Service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service representative positions, which can be used as a reference in future career path planning. As a Service representative, it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service representative. You can explore the career advancement for a Service representative below and select your interested title to get hiring information.

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If you are interested in becoming a Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Representative job description and responsibilities

Customer service representatives typically responds to customer inquiries by telephone, e-mail or chat to provide non-technical problem resolution.

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Support agents should have sound knowledge of the product/service which will help them suggest a solution to the customer right away.

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Service representatives may also offer additional sales and products, sell products or services directly.

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Measure and analyse customer feedback.

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Service representative are responsible for addressing customer needs and ensuring they have a good experience.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Representative jobs

A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.

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Service representatives typically use a telephone, computer and other office equipment.

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Depending on their roles, qualifications, specialization and years of experience, a customer service representative may vary their salary rate.

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A good service representative should not waste customers’ time by keeping them waiting for too long.

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The best service representative must have a deep knowledge of how their companies’ products work.

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Step 3: View the best colleges and universities for Service Representative.

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