Position Title:

Technical Services Representative

Pay Rate:

$79,100 - $105,500

Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. Variable pay may provide additional opportunities for financial awards. This job is eligible to participate in IP’s annual incentive plan.

Category/Shift:

Salaried Full-Time

Physical Location:

Manitowoc, WI

The Job You Will Perform:

• Responsible for the resolution of significant technical, scientific, or engineering issues that affect the sales installation and utilization of organization products, and/or services.
• Coordinates appropriate course of action with senior technical leaders.
• Responsible for providing insights for development of customer Value Propositions that will create IP market advantage.
• Provide timely feedback on market, customer, and competitive activity influencing the market.
• Participates in development and has responsibility for delivery of financial solutions.
• Acts as a technical expert in troubleshooting the technical aspects of product sales, manufacturing, and development.
• Activities involve visiting company manufacturing and customer facilities to identify and resolve technical product manufacturing issues and, in some organizations, the installation, repair, and preventative maintenance of equipment sales.
• Serves as a resource for other internal departments and may be sought out by others for advice and solutions.
• Identifies and initiates problem resolution process improvement and serves as primary resource to company and customer operations.

The Skills You Will Bring:

• BS/BA in Related Field
• 8 years’ experience with packaging applications
• Maintenance or engineering education or completion of advanced trade certification training is a plus
• Experience in the corrugated box industry is a plus
  • Customer Focus
  • Problem Solving
  • Drive for Results
  • Action Oriented
  • Priority Setting

The Benefits You Will Enjoy:

International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets.

The Career You Will Build:

Sales and Leadership training, promotional opportunities within a global company

The Impact You Will Make:

We continue to build a better future for people, the planet, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 120 years. Join our team and you’ll see why our team members say they’re Proud to be IP.

The Culture You Will Experience:

International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. You will learn Safety Leadership Principles and have the opportunity to opt into Employee Networking Circles such as IPVets, IPride, Women in IP, and the African American ENC. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly diverse culture.

The Company You Will Join:

International Paper (NYSE: IP) is a leading global supplier of renewable fiber-based products. We produce corrugated packaging products that protect and promote goods, and enable worldwide commerce, and pulp for diapers, tissue and other personal care products that promote health and wellness. Headquartered in Memphis, Tenn., we employ approximately 38,000 colleagues globally. We serve customers worldwide, with manufacturing operations in North America, Latin America, North Africa and Europe. Net sales for 2022 were $21.2 billion. Additional information can be found by visiting InternationalPaper.com.

International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact reasonable.accommodations@ipaper.com or (877) 973-3919.

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