Summary :

Supervisors are responsible for the complete operation of designated areas. Work with Terminal / Department management and associates to drive sales and ensure high levels of customer service.

Responsibilities :

• Manage the store in the absence of management, demonstrating outside sales and customer service skills.
• Supervise beauty sales associates in generating sales, store housekeeping, loss prevention, merchandising, pricing, cash register operations (POS).
• Adhere to U.S. Customs regulations and all company policies and procedures.
• Ensuring client concerns are solved professionally
• Administer coaching & counseling, corrective actions, and proper documentation to associates when needed.
• Act as role models of professionalism, ethical behavior and effective decision making at all time.
• Delegating tasks and following-up to ensure task completion.
• Observing and providing feedback of Associate performance.
• Training employees to interact with clients in a professional manner

Education & Experience :

• Minimum of three (3) years of retail experience
• Minimum of (2) years’ experience in the beauty / cosmetics industry
• Minimum of one (1) year of supervisor / manger experience in the beauty / cosmetics industry
• Minimum of one (1) year of previous customer service or selling experience
• Ability to work in fast-paced environment
• Excellent Interpersonal Skills (examples are : active listening, verbal communication, assertiveness)
• Bi-lingual skills a plus (Spanish, Arabic, Chinese, French, Italian, Korean, Japanese, Russian, Portuguese, Turkish)

Requirements :

• Must present professional appearance while interacting with clients
• Must be team oriented
• Must participate in semi-annual inventory
• Must pass airport security background check

Physical Requirements :

• Must be able to lift up to 25lbs
• Must be able to stand and / or walk for eight hours per shift
• Must be able to bend, kneel and stoop
Benefits :
• Medical
• Medical
• Dental
• 401K
• Paid time off
• Merchandise Discounts

Employment is contingent upon successful completion of Port Authority Security Background check, driver’s test and passing a physical to obtain a medical card for the Department of Transportation.

US Veterans are highly encouraged to apply.

Last updated : 2024-06-20