Job Overview

The Administrative/ Clerical Assistant (Temporary Position*) provides professional support for the various departments. This role will act as a liaison with other department staff, UAW staff and affiliates and report to the Administrative Staff of the assigned department.

*This is a Temporary position with an immediate start date. A successful candidate will be considered for full-time employment.

Job Description

• Provide meticulous administrative support with strict confidentiality.
• Perform job duties within scheduled deadlines
• Function as a liaison with other department staff, UAW staff and affiliates
• Know, interpret, and apply organizational policies, procedures, and protocols
• Assist with development, and assessment of office systems, procedures, and operations
• Review and process incoming correspondence and materials, as well as prepare proper communications in response.
• Time management and planning are essential to prioritizing daily tasks.

Daily tasks:

• Processing documents, assisting with scheduling and other projects assigned.
• Work & coordinate tasks as needed with external departments as requested.
• Update Metrics & Information to Trackers as directed for transactions.
• Upload & assist with filing and storage of sensitive documentation with strict confidentiality and accuracy.
• Assist with Vendor Processes and approval requests and processing documents as needed.
• Provide back-up as needed for the Switchboard Operator, to answer and operate the switchboard to support all incoming calls to the Solidarity House office and direct calls appropriately in office and remotely if needed between business hours.
• Make updates to the voicemail as needed to report building closures and other information as directed.
• Communicate and respond to incoming calls and inquiries to help direct them as necessary, including regularly checking the voicemail, sharing messages and deleting messages already communicated on a daily basis.
• Work with incoming inquiries, members and retirees and create a positive first impression for callers.
• Assist with communicating voicemail messages or concerns to the appropriate department as needed in a timely manner.

Job Qualifications

• Positive attitude with excellent communication and interpersonal skills
• Demonstrated ability to prioritize and manage multiple tasks within a high-pressure environment and meet unpredictable deadlines.
• Flexibility to react to changing priorities.
• Detail-Oriented
• Accurate data entry of folders
• Commitment to confidentiality and discretion
• Demonstrate strong proofreading skills, accuracy & attention to detail.
• Ability to troubleshoot unique situations & update other department staff.
• Proficiency in Microsoft Office Suite
• Highly motivated, a self-starter and able to work independently.

Note: This position is a full in-office role.

Part of our selection process includes a brief clerical assessment from eSkill, which is sent prior to being scheduled for an interview.

COMPENSATION/BENEFITS

Temporary employees receive the health care benefits of a first-year entry level employee after three (3) months of continuous employment. After six (6) months of continuous employment, Temporary employees will be entitled to receive all benefits of a first-year entry level employee with the exception of lay off benefits.

Job Type: Full-time

Pay: $22.93 per hour

Expected hours: No less than 40 per week

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Customer service: 1 year (Required)
• Administrative experience: 1 year (Required)
• Organizational skills: 1 year (Required)
• Microsoft Outlook Calendar: 1 year (Required)
• Communication skills: 1 year (Required)

Ability to Relocate:

• Detroit, MI 48214: Relocate before starting work (Required)

Work Location: In person