InterSolutions is seeking Concierge associates ready to provide apartment residents with top-notch service at an apartment community.

Becoming an associate of InterSolutions is the perfect way to start or progress your career in property management. We offer paid industry training, Fair Housing certification, and career coaching.

Essential Job Functions :

Oversee the lobby and front desk area by answering phones and greeting guests and vendors

Provide first-line customer service for all resident requests, issues, and work orders

Follow up on all completed requests ensuring resident satisfaction

Follow applicable emergency procedures and contact applicable public service response organizations in case of an emergency

Monitor all common areas ensuring proper upkeep and cleanlinessOne to two years of experience in a customer-facing service role

Must have background in security

Exceptional customer service skills

Excellent follow-up and follow-through skills

Ability to communicate effectively both in writing and verbally

Ability to work independently with minimal supervision

Basic computer knowledge including Microsoft Word, Outlook, Excel

Ability to work day, weekend, and evening hours as required