12 Claims Representative II Jobs in Overland Park, KS
Intrepid Direct Insurance is Hiring a Claims Representative II Near Overland Park, KS
https://intrepiddirect.com/
The Company is an equal employment opportunity employer.
ResponsibilitiesThe Commercial Claims Representative II's primary job function includes efficiently and effectively handling intermediate complexity level, Commercial Auto, Hired Non-Owned Auto, and/or third-party general liability losses. This may include bodily injury claims both attorney reparented and non-attorney represented. An ability to communicate both verbally and in written form in a prompt, courteous and professional manner is essential.
Key Functions Include But Are Not Limited ToCustomer Service
- Promptly reviews and acts with urgency in establishing initial and subsequent contact with all parties and key stakeholders.
- Provide quality customer service and ensure file quality, timely coverage analysis and communication with insured based on application of policy information to facts or allegations of each case.
- Effective and timely communication with insureds, insured general counsel, and making exceptional customer service a top priority.
- Update appropriate parties as needed, providing new facts as they become available, and their impact upon the liability analysis and settlement options.
- Analyzes and interprets policy language in conjunction with specific loss facts to reach appropriate coverage decisions.
- Proactively communicates with internal and external stakeholders, including insured’s, regarding coverage decisions
- Maintain discipline in securing and updating key information within the claim handling platform throughout the life of the claim.
- Establishes and maintains appropriate initial and subsequent loss and expense reserves throughout the life of the claim.
- Act with urgency in collaborating with internal stakeholders regrading significant changes within claim reserving.
- Directly investigate each claim through prompt and strategically-appropriate contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential. Interview witnesses and stakeholders; take necessary statements, as strategically appropriate.
- Evaluate all claims for recovery potential; directly handle recovery efforts and/or engage and direct Company resources for recovery efforts.
- Utilize diary management system to ensure that all claims are handled timely. At required time intervals, evaluate liability and damages exposure.
- Managing vendors involved with claim files, i.e. Independent Adjusters, Defense Attorneys, and Coverage Counsel
- Attend and/or present at roundtables/ authority discussions for collaboration of technical expertise resulting in improved payout on indemnity and expense.
- Share experience and deep knowledge of creative resolution techniques to improve the claim results of others.
- Assist with coaching, training, and mentoring team members .
- Maintains current knowledge of insurance line, court decisions which may impact the claim function, current guidelines in the claim function, and policy changes and modifications.
- Attend professional and/or continuing educational seminars and classes .
Qualifications
- Bachelor’s degree required or prior related insurance experience.
- Insurance related designation (AIC, SCLA and/or CPCU) preferred.
- Have, or ability to obtain adjuster license in required states.
- Claims handling experience in all lines of property and casualty commercial insurance
- Candidate will possess excellent communication (verbal/written), organizational and interpersonal skills.
- Excellent analytical and problem-solving skills.
- Self-starting, self-motivating and capable of making decisions independently.
The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
Sponsorship Details Sponsorship not Offered for this Role
Job Summary
Full Time
$58k-71k (estimate)
06/19/2024
07/10/2024
intrepiddirect.com
Lawrence, PA
<25
Related Companies
The job skills required for Claims Representative II include Customer Service, Decision Making, Problem Solving, Claim Handling, Verbal Communication, Insurance Industry, etc. Having related job skills and expertise will give you an advantage when applying to be a Claims Representative II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Claims Representative II. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Claims Representative II positions, which can be used as a reference in future career path planning. As a Claims Representative II, it can be promoted into senior positions as a Claims Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Claims Representative II. You can explore the career advancement for a Claims Representative II below and select your interested title to get hiring information.
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