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Chicago, IL | Full Time
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Technology Systems Manager
$115k-140k (estimate)
Full Time
2 Months Ago
Intrinsic Schools is Hiring a Technology Systems Manager Near Chicago, IL
Why IntrinsicWe offer a chance to make a unique impact in urban education by creating an academic model that leverages great teaching and the precision of technology to personalize education for each student. Our goal is to prepare all students for post-secondary success as demonstrated by high quality student work, growth on assessments and “noncognitive” factors such as empathy, student independence, perseverance, and intellectual curiosity.
Our team has a unique mix of charter, private school and deep CPS experience that creates a broad range of perspectives that ultimately leads to stronger schools.
Finally, we offer a chance to be a part of an elite national peer group. We collaborate with some of the most successful and innovative schools across the country as we refine our model. Our model will be shared across the city, the state and country!
Culture at IntrinsicWe believe that a strong student culture focused on learning and mutual respect between students and adults is foundational to a strong school. Teachers at Intrinsic consistently implement a school-wide behavior system designed to create such a culture.
Our Academic ModelOur academic model is unique and creates a very different and exciting place to work. We provide diverse types of learning experiences such as Socratic seminars, small group instruction, hands-on labs and collaborative student projects. Team teaching is core to our model. All math, ELA and Spanish teachers teach in teams where they plan together and work with students in larger spaces. Teachers in other subjects are expected to plan collaboratively and often co-teach to support our special education and ESL students. We use technology to personalize learning and to help students make deeper connections to content. As a result of this structure, teachers are able to better assess and meet individual student needs.
About The OpportunityThe Technology Infrastructure Manager provides Intrinsic staff and students at both of our campuses with technical support and promptly addresses any needs related to hardware and software both inside and outside of the classroom. They manage work with a mix of external vendors, network infrastructure, student and staff software, and devices while also providing technical support and helping to plan for new campus technology.
Duties and Responsibilities
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Our team has a unique mix of charter, private school and deep CPS experience that creates a broad range of perspectives that ultimately leads to stronger schools.
Finally, we offer a chance to be a part of an elite national peer group. We collaborate with some of the most successful and innovative schools across the country as we refine our model. Our model will be shared across the city, the state and country!
Culture at IntrinsicWe believe that a strong student culture focused on learning and mutual respect between students and adults is foundational to a strong school. Teachers at Intrinsic consistently implement a school-wide behavior system designed to create such a culture.
Our Academic ModelOur academic model is unique and creates a very different and exciting place to work. We provide diverse types of learning experiences such as Socratic seminars, small group instruction, hands-on labs and collaborative student projects. Team teaching is core to our model. All math, ELA and Spanish teachers teach in teams where they plan together and work with students in larger spaces. Teachers in other subjects are expected to plan collaboratively and often co-teach to support our special education and ESL students. We use technology to personalize learning and to help students make deeper connections to content. As a result of this structure, teachers are able to better assess and meet individual student needs.
About The OpportunityThe Technology Infrastructure Manager provides Intrinsic staff and students at both of our campuses with technical support and promptly addresses any needs related to hardware and software both inside and outside of the classroom. They manage work with a mix of external vendors, network infrastructure, student and staff software, and devices while also providing technical support and helping to plan for new campus technology.
Duties and Responsibilities
- Work closely with Intrinsic's Director of Technology and Technology Support Specialists (the core internal team) to support all hardware and networking systems
- Supervise Campus Technology Support Specialists
- Communicate regularly with Principals to gauge needs, gather feedback, and prepare requested hardware for various events
- Manage a device strategy for both students and staff which includes distributing new devices to all students and staff, maintaining a loaner device system, and timely break/fix processes
- Maintain and manage relationships with Managed Service Providers
- Maintain databases for student and staff IDs and staff key fobs
- Maintain Keyscan Reader Access groups between both campuses
- Maintain a fixed asset inventory – and ensure it is accurate and updated at all times
- Maintain software images for all client devices Mac & Windows – and ensure this is accurate and updated at all times
- Maintain other tech hardware items (eg. VR Headsets)
- Manage printer fleet and submit support tickets where applicable
- Troubleshoot network issues internally as much possible before enlisting support from partners
- Build simple how-to guides for common hardware issues
- Support students and staff in the classroom by troubleshooting issues and escalating appropriately
- Oversee technical preparation for schoolwide testing
- Manage Hardware/Networking Budget
- Work with external vendors to keep up-to-date on current contracts, and to escalate any issues that may arise
- Keep close track of all inevitable Google Workspace updates, and help orient staff and students to any changes or updates that may benefit from or require their attention
- Serve as a thought partner to others on the Tech and Data
- Provide redundancy to critical functions related to SIS (PowerSchool, ASPEN, IWAS), Clever Rostering, and ed-tech platforms (instructional software such as IXL, Khan Academy, etc)
- Clears ZenDesk Tickets with efficiency and thorough explanations for stakeholders (staff, parents, cross campus team)
- Meet with other members of 'cross-campus' teams as needed – data, academics, etc
- Learn new systems and stay up-to-date with changes in any current systems
- Attend all staff meetings (morning meetings and all-staff C Days, etc)
- Strong interest in technology and ability to problem-solve technical issues independently
- Excellent time management skills and ability to multitask and prioritize different aspects of work
- Google Workspace/ Active Directory Experience
- Willingness to take feedback for continuous improvement
- Ability to pay close attention to detail
- Excellent Customer Service
- Can remain calm under pressure and communicate effectively
- Strong organizational and planning skills in a fast-paced environment
- Professional, problem-solving, and solutions-oriented approach to work
- Strong work ethic
- Strong leadership skills
- Bachelor's Degree preferred but not required
- Work experience in a hardware related role
- Ability to travel to both campuses
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Job Summary
JOB TYPE
Full Time
SALARY
$115k-140k (estimate)
POST DATE
05/24/2024
EXPIRATION DATE
07/18/2024
WEBSITE
intrinsicschools.org
HEADQUARTERS
Chicago, IL
SIZE
100 - 200
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