At INTRUST Bank, 10 character qualities are at the foundation of all we do. They include respect, positivity, compassion, humility, and initiative. They guide our interactions with customers and each other, are why we give back to communities, and inform how we shape our goals as a company. By embracing these principles, we’ve created a supportive team culture where employees are valued and encouraged to grow. These character qualities are our tradition, and we bring them to life each day.

Our employees are at the heart of our company and are a large part of why customers continue to trust INTRUST. So, we place importance on your success. At INTRUST, you are supported in your career, you can lead no matter what your title, and you can see a path for future growth.

INTRUST is also unique because we’re a privately-owned, family-led bank. This enables us to grow at our own pace and maintain the values we cherish.

Your career is important to you, which makes it important to us. At INTRUST you’ll find a welcoming, encouraging atmosphere where your talents can thrive. If you’d like to find a place of work where you’re appreciated, can find balance, and have a sense of belonging, then we encourage you to apply for this role.

A modern benefits approach: To support our employees and their families, INTRUST offers a comprehensive, market-competitive benefits package that prioritizes your total well-being.

• Competitive pay
• Generous time off
  • Employees receive three weeks of paid vacation plus 11 paid holidays each year.
  • Paid time off to volunteer in the community.
  • Paid employee and family sick leave – two weeks upon hire with monthly accruals.
• 401(k) plan with 6% employer match and 100% immediately vested.
  • 3% non-elective company contribution; non-elective contribution vested after 3 years of service.
• Career growth and development resources
• Tuition reimbursement for full-time and part-time employees enrolled in any degree program.
• Banking benefits
  • Interest-bearing employee checking and savings accounts
  • Discounted rates on auto loans, home equity loans, and unsecured loans
• Medical, dental, and vision insurance
  • Health Savings Account (HSA) with employer contribution if enrolled in the high deductible health plan.
  • Flexible Spending Account (FSA), participation in an INTRUST insurance plan is not required.

Benefits eligibility is dependent upon hire date and employment status. Ask for our benefits guide for full details.

Job Summary: A Banking Center Manager is responsible for directing and participating in all activities of the branch to achieve success in needs-based consulting of all products and services. The position is responsible for coaching and mentoring banking center associates for attainment of all goals. Responsible for ensuring the successful implementation of initiatives and projects to support the department and/or division. INTRUST Bank banker training will be provided for this position. Successful completion is required. Responsible for ensuring the successful implementation of initiatives and projects to support the department and/or business unit. Establishes work processes for direct reports and ensures a high level customer service is delivered and promotes and fosters teamwork across all areas of INTRUST. Represents INTRUST Bank in all they do in the community, and is focused on the development of new business relationships. Must maintain strict standards of confidentiality, and perform duties in a manner supporting INTRUST’s Character Qualities.

Essential Functions:

• All expectations described in the job description’s essential functions are necessary to be successful in this role, performed with or without a reasonable accommodation.

• Develop and support a strong needs-based sales environment by modeling the right behaviors, conducting sales meetings and completing daily observations.

• Seek new business from customers and prospects within the community/branch market. Call on required number or prospects each day, per banking center requirements.

• Ensure customer satisfaction and service quality according to INTRUST’s Character Qualities.

• Supervise, evaluate, inform, and provide direction to all banking center employees.

• Assist with the development of goals and plans of action for branch staff consistent with Bank objectives.

• Shares responsibility of observing each teller daily with Lead Teller and/or Banking Center Assistant Manager.

• Shares responsibility of observing each Banker daily with Banking Center Assistant Manager.

• Responsible for coordinating new hire and ongoing training for all employees

• Responsible for the selection, retention, coaching, performance management and development of direct reports.

Education and Experience: High School diploma or equivalent is required; bachelor’s degree preferred. Two or more years of banking, or management experience required.

Required Skills and Knowledge: Strong sales, customer service and communication skills. Ability to: make independent decisions regarding banking center operations for which there are not always precedents; ability to inspire, coach and lead employee group and have difficult conversations as needed. Perform duties under frequent time pressures. Knowledge of federal/state affirmative action and equal employment laws/regulations.

Required Licenses and/or Certifications: Nationwide Mortgage Lending System Registered or ability to meet qualifications for registration.

Physical Demands: Extended period(s) of time may be spent viewing a personal computer, sitting, standing, and walking. Occasional lifting up to 25 lbs., ability to stoop and bend. The physical demands necessary for this role should be performed with or without a reasonable accommodation.

Working Conditions: Normal office conditions.

This job description summary is not intended to be an employment contract, nor is it intended to state or imply these are the only activities to be performed by the employee occupying this position. Employees will be required to follow any other duties as assigned or requested by their supervisor.

INTRUST Financial Corporation and its subsidiaries, including INTRUST Bank, are Equal Opportunity Employers whose policy is not to discriminate unlawfully against any qualified employee or applicant for employment on the basis of protected military or veteran status, disability, race, color, religion, sex, age, national origin, pregnancy, genetic information, sexual orientation, gender identity, or any other classification protected by applicable local, state or federal law; except where an individual’s protected category constitutes a bona fide occupational qualification.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)